Develop and implement the overall Learning & Capability Development (L&CD) strategy aligned with business objectives and workforce capability needs.
Design, develop and continuously improve learning frameworks, competency models, training modules and development programmes to support organisational growth.
Lead organisation wide Training Needs Analysis (TNA) and translate capability gaps into structured learning roadmaps, Individual Development Plans (IDP) and annual learning plans.
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Develop and implement the overall Learning & Capability Development (L&CD) strategy aligned with business objectives and workforce capability needs.
Design, develop and continuously improve learning frameworks, competency models, training modules and development programmes to support organisational growth.
Lead organisation wide Training Needs Analysis (TNA) and translate capability gaps into structured learning roadmaps, Individual Development Plans (IDP) and annual learning plans.
...
Technical Execution: Lead the configuration, testing, and deployment of network infrastructure, hardware, and enterprise software solutions.
Project Delivery: Collaborate with the Project Managers to translate project scopes into clear technical task breakdowns and milestones.
Client Engagement: Act as the primary technical expert during client onboarding, conducting technical kickoff sessions, user training, and status calls.
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Project Coordination: Assist the COO Analyst team in coordinating ongoing initiatives across local and international markets, including timelines, task tracking, and follow-ups with stakeholders.
Operational Analysis: Evaluate performance metrics across local and international markets to identify growth opportunities and operational efficiencies.
Reporting: Prepare comprehensive reports, dashboards, and presentations on operational performance and expansion progress for senior leadership.
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