Anticipating and identifying shortfalls in performance and taking necessary remedial actions promptly.
Identifying and evaluating new opportunities with existing and potential customers, determining plans for implementation, and allocating required resources.
Planning and executing customer surveys and acting on the survey results to ensure a high level of customer satisfaction.
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Anticipating and identifying shortfalls in performance and taking necessary remedial actions promptly.
Identifying and evaluating new opportunities with existing and potential customers, determining plans for implementation, and allocating required resources.
Planning and executing customer surveys and acting on the survey results to ensure a high level of customer satisfaction.
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Manage and strengthen Client relationships across Company’s products to enhance overall customer experience, retention, and satisfaction.
Lead and support business development initiatives, including prospecting, lead follow-ups, Client engagement activities, and sales presentations, for own portfolio and in coordination with the Business Development Director.
Identify upselling and cross-selling opportunities between the Company’s products, to maximise Client value.
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Provide high-quality technical consultations to veterinarians, leveraging in-depth product knowledge to enhance brand presence and drive professional endorsement.
Maintain relationships with customers, address inquiries, resolve issues, and drive repeat sales.
Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories.
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