Achieve the personal target given as well as the Retail Key Performance Index (KPI) in the outlet.
Welcome customers by greeting them and assessing customers’ needs.
Explain, provide appropriate recommendation and perform demonstration on the features of the smartphone & home appliances products to the customers.
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Layanan Pelanggan: Menyambut pelanggan dengan mesra, membantu mereka mencari produk, dan menjawab sebarang pertanyaan berkaitan harga atau fungsi barangan.
Pengurusan Stok: Menerima, mengangkat, dan menyusun barangan di atas rak (replenishment), selain memantau tahap inventori.
Operasi Kaunter: Mengendalikan mesin daftar tunai (cashier) serta memproses pembayaran tunai atau kad daripada pembeli.
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Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
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Proactive and organized Sales Coordinator (FMCG) based in Subang Jaya, Selangor. Full-time role supporting the sales team by managing administrative tasks, processing orders and documentation, maintaining customer relationships and databases, coordinating with internal departments and supporting sales initiatives to ensure smooth operations and strong service delivery.
Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
Accurately verify or enter the customer’s information on our systems.
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
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Manage and develop channels (modern trade / general trade) to achieve sales target, merchandising and market share objectives.
Develop trade strategies and promotion plans to drive channel (modern trade / general trade) growth in terms of market share, visibility and increase range selling.
Work with Marketing team to translate marketing strategy into actionable sales plan to achieve targets.
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Strong sales, account management, and business development skills, with the ability to build and maintain long-term client relationships.
Knowledge of IT solutions such as RPA, e-invoicing, Business Intelligence, and application development, or strong willingness and capacity to learn these domains (Preferred)
Excellent communication, presentation, and negotiation skills, with confidence in engaging decision-makers at various organizational levels.
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Provide actionable insights and recommendations to senior leadership to support strategic business decisions.
We are an innovative FMCG distribution business with logistics assets across the region. As our business scales, we seek someone to drive operational excellence across the sales cycle. This role will focus on implementing best practices, improving processes, tracking performance metrics, and ensuring CRM accuracy. Within 6-12 months, the successful candidate will have established efficient sales operations workflows, enhanced sales team productivity, and developed a robust performance monitoring system.
Strong background in sales operations and process optimisation, with strong analytical, project management, and cross-functional collaboration skills.
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Executive & Account Support: Serve as the primary administrative point of contact for the Senior Account Manager, managing calendars, scheduling client check-ins, and preparing meeting agendas.
Client Documentation & Reporting: Draft meeting minutes, update client profiles, build weekly status reports, and prepare polished pitch decks and renewal presentations.
CRM & Record Maintenance: Ensure accurate, up-to-date account records in the CRM, tracking contract statuses, key milestones, and ongoing client requests.
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Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
Accurately verify or enter the customer’s information on our systems.
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
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