Key Responsibilities

1. Sales & Business Development

a. Achieve and exceed monthly sales targets set by management.

b. Identify and develop new customers while maintaining strong relationships with existing clients.

c. Execute sales strategies to increase market penetration and revenue growth.

d. Monitor competitor activities and provide market feedback to management.

e. Ensure sales are consistent and steadily improved as per company forecast.

2. Sales & Stock Reporting

a. Monitor, prepare and submit daily, weekly, and monthly sales reports accurately and on time.

b. Maintain proper documentation of sales transactions and customer records.

c. Track stock movement and prepare stock balance and variance reports.

d. Submit monthly reports (including sales performance and stock status) before the stipulated deadline.

3. Store Management

a. Oversee day-to-day store operations to ensure smooth workflow.

b. Ensure store cleanliness, safety, and compliance with company standards.

c. Monitor customer service quality and resolve customer complaints professionally.

d. Ensure proper display and organization of products.

4. Stock & Restocking Management

a. Monitor stock levels and ensure sufficient inventory at all times.

b. Plan and coordinate stock replenishment and ordering to avoid shortages or overstocking.

c. Conduct regular stock counts and stock audits.

d. Investigate and report any stock discrepancies or losses.

5. Manpower Management

a. Supervise and manage store staff to ensure productivity and efficiency.

b. Prepare duty rosters and allocate tasks accordingly.

c. Monitor staff attendance, discipline, and performance.

d. Provide guidance, training, and coaching to team members.

e. Ensure compliance with company policies and procedures.

6. Lorry & Delivery Management

a. Plan and coordinate daily delivery schedules to ensure timely and efficient distribution.

b. Assign deliveries to drivers and ensure optimal route planning.

c. Monitor lorry usage, movement, and delivery performance.

d. Ensure proper loading and unloading of goods in accordance with safety standards.

e. Track fuel usage, mileage, and basic maintenance requirements of lorries.

f. Coordinate with maintenance personnel or vendors for servicing and repairs.

g. Ensure drivers comply with company policies, safety regulations, and road laws.

h. Maintain accurate records of deliveries, vehicle usage, and driver performance.

7. Compliance & Administration

a. Ensure adherence to company SOPs, policies, and regulatory requirements.

b. Maintain proper records for audit and operational purposes.

c. Support management in any ad-hoc tasks or operational requirements.

Retail Sales Associate Jobs in Kuantan - October 2026 - Urgent Hiring

Sales Associate