Sales Planning and Implementation: Oversee the daily sales operations of our Travel Consultant Team in WhatsApp Business (WABA). You will be in-charge of chat flows, response times, and "Closing-via-Chat" process to maintain a 5-star customer experience.
Pipeline Engineering: Monitor the sales funnel from "Lead In" to "Deposit Paid." You identify where the leaks are and implement immediate strategic fixes. You’ll manage a dual-funnel strategy by optimising the Inbound engine while sharpening our Outbound capabilities.
Sales Coaching: Coach and manage a team of consultants from diverse backgrounds. You will be responsible for their KPIs, motivation, and professional evolution. You will be obsessed with increasing the conversion rate through product knowledge and elite communication.
...