Support the management of day-to-day operating expenditures against operating budgets to ensure efficient and responsible use of resources
Prepare and implement sales action plans including route planning and regular customer calls and visits to achieve sales targets across assigned businesses and territories
Track team progress against Key Performance Indicators (KPIs) and sales plans to maintain performance visibility and drive accountability
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Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
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Identify new sales opportunities across assigned territories and develop competitive strategies and tactical plans, including bundled offers and customized proposals, to strengthen market position
Gather market intelligence and contribute to Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis by tracking competitor activities, food trends, and relevant industry developments
Build and maintain strong relationships with key external stakeholders including Executive Chefs, Pastry Chefs, Food and Beverage (F&B) Managers, and Research and Development (R&D) Managers to drive brand loyalty and business sustainability
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Provide high-quality technical consultations to veterinarians, leveraging in-depth product knowledge to enhance brand presence and drive professional endorsement.
Maintain relationships with customers, address inquiries, resolve issues, and drive repeat sales.
Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories.
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Serve as the primary point of contact for assigned key accounts, building and maintaining strong, long-term client relationships that drive customer satisfaction and retention
Conduct regular business reviews to monitor account performance and proactively identify and pursue opportunities for growth
Lead, coach, and provide strategic guidance to the General Trade (GT) sales team, monitoring performance and motivating team members to consistently meet or exceed sales targets
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Drive growth of existing Specialty Chemicals Industry (SCI) accounts while delivering strong after-sales support to retain and deepen long-term customer relationships
Actively explore new markets and develop new customer accounts to expand DKSH's commercial footprint across designated territories
Promote and manage the full range of assigned products within designated territories, ensuring broad market penetration and high levels of customer satisfaction
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Support the commercial team in managing customer enquiries, quotations, orders, and follow-up activities, ensuring timely and accurate responses throughout the sales cycle
Act as the key liaison between customers and cross-functional teams including Customer Service, Regulatory Affairs, Supply Chain, Warehouse, Logistics, Finance, and Principals to enable smooth and efficient order execution
Prepare quotations, specifications, Certificates of Analysis (COA), Safety Data Sheets (SDS), Halal documentation, regulatory documents, and commercial documentation to support sales activities
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Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
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