Manages successfully the entire project lifecycle from start up through to final acceptance and close-down, understands business objectives and constraints, sharing them with the team and controlling the outcomes, maximizes the value provided to the customer.
Proactively coordinates project activities and leads the project team while committed to teamwork and outcomes, manages priorities and minimizes risk and cost, taking all necessary measures to achieve expected results, delegating and removing obstacles to get work done.
Coaches and motivates the project team, gaining the confidence and trust of others through honesty, integrity and authenticity.
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Provide consulting services to clients in an efficient and effective manner, based on technical experience and expertise, during vision and strategy, architecture and development phases.
Clarify processes to client users and business stakeholders as required; offer input and identify the relevant issues, considerations and capabilities in selecting technical solutions; and facilitate an enhanced user experience.
Manage client expectations and balance the needs of the company and clients to ensure satisfaction for both.
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Supports the end-to-end functional operations of the SAP Sales & Distribution (SD) module at SCHOTT globally, including incidents, problems, service requests, and change requests.
Deliver high-quality functional and technical support for SAP S/4HANA Sales & Distribution module. Take ownership of investigating and resolving production incidents and service requests to meet established SLAs.
Participate in international and regional projects involving of SAP SD. Projects include solution rollouts, new plant rollouts, proof-of-concept execution and new solution implementation.
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Responsible for the end-to-end functional operations of SAP Production Planning module (PP) in SCHOTT globally, which includes - Incidents, problems, service requests and change requests.
Deliver high-quality functional and technical support for SAP S/4HANA Production Planning modules. Take ownership of investigating and resolving production incidents and service requests to meet established SLAs.
Participate in international and regional projects involving of SAP PP and adjacent IT production solutions (Add-ons, mobile apps etc). Projects include solution rollouts, new plant rollouts, proof-of-concept execution and new solution implementation.
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Supports the end-to-end functional operations of the SAP Sales & Distribution (SD) module at SCHOTT globally, including incidents, problems, service requests, and change requests.
Provide SAP Basis support and perform system maintenance, including system health checks, daily monitoring of system performance & tuning, system installation, upgrades, patching, SAP Note check & implementation, assess security-related updates and the perform relevant patching, client copies/system refreshes, transport management, and user administration.
Provide Basis support in internal projects and work alongside other project team members which includes SAP functional and development teams.
Handle incident tickets and change requests, including handling security and authorization, job administration, connection issues, and troubleshooting Basis-related issues.
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Define the target SAP S/4HANA logistics architecture across business processes, applications, integrations, data, security, and reporting.
Lead the architecture for end-to-end supply chain processes, including Procure-to-Pay, Plan-to-Produce, Inventory-to-Deliver, Order-to-Cash integration, and warehouse execution.
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