Supports the end-to-end functional operations of the SAP Sales & Distribution (SD) module at SCHOTT globally, including incidents, problems, service requests, and change requests.
Deliver high-quality functional and technical support for SAP S/4HANA Sales & Distribution module. Take ownership of investigating and resolving production incidents and service requests to meet established SLAs.
Participate in international and regional projects involving of SAP SD. Projects include solution rollouts, new plant rollouts, proof-of-concept execution and new solution implementation.
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Responsible for the end-to-end functional operations of SAP Production Planning module (PP) in SCHOTT globally, which includes - Incidents, problems, service requests and change requests.
Deliver high-quality functional and technical support for SAP S/4HANA Production Planning modules. Take ownership of investigating and resolving production incidents and service requests to meet established SLAs.
Participate in international and regional projects involving of SAP PP and adjacent IT production solutions (Add-ons, mobile apps etc). Projects include solution rollouts, new plant rollouts, proof-of-concept execution and new solution implementation.
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