Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency
Ability to work flexible hours, including nights, weekends, and holidays.
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be responsible for the daily operations of the hotel’s security team, maintain security standards, and respond to emergencies. As a Security Officer , and facilities – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
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Review schedules and annual holidays to ensure the smooth running of the department and ensuring that resources are in place as per the demands of the business.
Assist the hotel in complying the Fire Safety Regulations and internal policies.
Assist the hotel to comply with the Health and Safety Regulations and internal policies.
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A commitment to learn from business and personal performance reviews - to keep learning and looking for improvement.
Literacy in English to meet business needs and preferred.
The role of an Assistant Security Manager is to be a proactive, responsible, and trustworthy leader who takes ownership of Safety and Security at all times. The focus is on protecting team members, guests, assets, and the business by managing risks effectively and responding to challenges with confidence and sound judgment. It also requires an open mind, innovative thinking, and the ability to adapt to change while understanding the bigger picture. At the same time, the role supports the financial and operational success of the business by maintaining stakeholder confidence, protecting the brand, and ensuring that safety and security remain a positive part of the overall business strategy.
A commitment to learn from business and personal performance reviews - to keep learning and looking for improvement.
Literacy in English to meet business needs and preferred.
The role of an Assistant Security Manager is to be a proactive, responsible, and trustworthy leader who takes ownership of Safety and Security at all times. The focus is on protecting team members, guests, assets, and the business by managing risks effectively and responding to challenges with confidence and sound judgment. It also requires an open mind, innovative thinking, and the ability to adapt to change while understanding the bigger picture. At the same time, the role supports the financial and operational success of the business by maintaining stakeholder confidence, protecting the brand, and ensuring that safety and security remain a positive part of the overall business strategy.
Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
Support emergency responses: Coordinate responses to incidents such as fires, medical emergencies, and security threats
Supervise and develop the team: Train, schedule, and supervise Security Guards/Officers, providing guidance and support to ensure high performance
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Review schedules and annual holidays to ensure the smooth running of the department and ensuring that resources are in place as per the demands of the business.
Assist the hotel in complying the Fire Safety Regulations and internal policies.
Assist the hotel to comply with the Health and Safety Regulations and internal policies.
...