Lead the implementation and ongoing management of enterprise databases as the key service owner, ensuring consistent and reliable database operations across the organization.
Regional Support: Act as the primary escalation path during local office hours for tools managed by the global team (including Slack, Google Workspace, Jamf, and Intune).
Regional Support: Act as the primary escalation path during local office hours for tools managed by the global team (including Slack, Google Workspace, Jamf, and Intune).
Regional Support: Act as the primary escalation path during local office hours for tools managed by the global team (including Slack, Google Workspace, Jamf, and Intune).
Regional Support: Act as the primary escalation path during local office hours for tools managed by the global team (including Slack, Google Workspace, Jamf, and Intune).
Responsible in managing database backup, recovery, data archiving, performance tuning, capacity forecast, database health monitoring and applying database patches
Primary responsibilities of this role includes owning, tracking and resolving database related incidents andrequests within provided SLAs, reviewing service related reports (e.g.: database backups, maintenance,monitoring) on a daily basis to ensure service related issues are identified and resolved within establishedSLAs, responding to database related alerts and escalations and working with database engineering to comeup with strategic solutions to recurring problems.
Primary responsibilities of this role includes owning, tracking and resolving database related incidents andrequests within provided SLAs, reviewing service related reports (e.g.: database backups, maintenance,monitoring) on a daily basis to ensure service related issues are identified and resolved within establishedSLAs, responding to database related alerts and escalations and working with database engineering to comeup with strategic solutions to recurring problems.
Database Performance & Optimization: Write, review, and optimize SQL queries; identify long-running or resource-intensive queries and work with engineering teams to resolve them.
Responsible in managing database backup, recovery, data archiving, performance tuning, capacity forecast, database health monitoring and applying database patches