Perform installation, commissioning, validation, and testing of Alcon equipment at customer sites in accordance with company standards and customer requirements.
Perform installation, commissioning, validation, and testing of Alcon equipment at customer sites in accordance with company standards and customer requirements.
As our new Associate Customer Sales and Support Center (CSSC) Application Engineer, Commercial Building Services, you'll be providing technical quotations, product sizing guidance, and application support across multiple customer channels that ensure our customers receive accurate, timely solutions for their water technology needs.
Provide technical assistance to customers on product sizing, applications, system solutions, accessories, installations, and pricing via phone, email, chat, and digital channels
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
Deliver excellent customer service by greeting guests, taking accurate orders, and serving food and beverages with a friendly, positive, and helpful attitude.