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Service Desk Analyst Jobs in Shah Alam - September 2026 - Urgent Hiring
Showing 9 jobs results for
"service desk analyst"
in Shah Alam
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Undisclosed
- Provide L1 and L2 technical support to end users for hardware, software, network, and system-related issues.
- Diagnose and troubleshoot technical issues, perform root-cause analysis, and provide timely resolution.
- Manage and resolve incidents and service requests through the IT ticketing system within agreed SLA. ...
Posted
5 days ago
Undisclosed
- Provide Level 1 technical support to end users across desktops, laptops, mobile devices and collaboration platforms.
- Manage and resolve incidents, service requests and access requests through the IT Service Management (ITSM) platform within agreed SLAs.
- Provide support for Microsoft 365, including Outlook, Teams, SharePoint Online, OneDrive and Microsoft Office applications. ...
Posted
12 days ago
Undisclosed
- Provide L1 and L2 technical support to end users for hardware, software, network, and system-related issues.
- Diagnose and troubleshoot technical issues, perform root-cause analysis, and provide timely resolution.
- Manage and resolve incidents and service requests through the IT ticketing system within agreed SLA. ...
Posted
20 days ago
Undisclosed
- Responsible to prepare/update training content, arrange and planning, regularly conduct product trainings for external customers including developers, consultants, architect, contractors, institutions (CSR training)
- Responsible to develops & administers training programs for employees & customers.
- Responsible to creates training content that related to customer needs and requirements. ...
Posted
6 days ago
Undisclosed
- Generate accurate registration of brands and models following datasheets and catalogues of instruments, identifying their technical characteristics.
- Perform timely and accurate database checks and updates (to the Master Library) for brands and models of test & measurement instruments.
- Assist in maintaining the database (Master Library) in compliance with internal procedures. ...
Posted
12 days ago
Undisclosed
- Assists in developing personal care/ toiletries/ color cosmetics formulation according to TSR raised by commercial care team.
- Keep abreast with market trends and creating innovative formulations.
- Respond to customer technical enquiries received via the sales team through email, WhatsApp, Teams, and TSR Lite. ...
Posted
12 days ago
Undisclosed
- Provide first-level technical support for end-user devices, peripherals, business applications, Microsoft 365, Gmail, and other company software.
- Install, configure, maintain, and troubleshoot hardware, software, operating systems, user accounts, and business applications.
- Perform basic network troubleshooting (LAN/Wi-Fi, TCP/IP, DNS, DHCP, VPN, internet connectivity, and network printers) and escalate complex issues when necessary. ...
Posted
21 days ago
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