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Service Manager Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 33 jobs results for
"service manager"
in Kuala Lumpur
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Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
19 days ago
Hong Leong Bank Berhad
Undisclosed
KL City
- Take ownership of customers issues of the PBC, from enquiries to complaints and following problems through to resolution
- Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
- Take the extra mile to engage customers and build sustainable relationships and trust with customer. ...
Posted
12 days ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
10 hours ago
Hong Leong Bank Berhad
Undisclosed
KL City
- Take ownership of customers issues of the PBC, from enquiries to complaints and following problems through to resolution
- Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
- Take the extra mile to engage customers and build sustainable relationships and trust with customer. ...
Posted
9 hours ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
24 days ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
19 days ago
Undisclosed
KL City
- Undertaking the roles and responsibilities to project manage the implementation of products for Digital Banking platforms (Internet Banking, Mobile Banking or Branch Banking)
- Interpretation of business needs and translate them into application and operational requirements.
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis ...
Posted
25 days ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
a month ago
Undisclosed
KL City
- Strategic Leadership: Lead the development and execution of the department’s data strategy, covering the entire lifecycle from data acquisition to advanced modelling.
- Operational Excellence: Manage the resources, timeline and quality of model development, ensuring all outputs align with core business objectives.
- Innovation & Automation: Drive process improvements by leveraging new technologies to automate repetitive tasks and enhance team efficiency. ...
Posted
12 days ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
a month ago
Undisclosed
KL City
- Regulatory Liaison, Policy & Implementation
- Serve as the primary liaison on regulatory compliance matters for respective business units within PFS, in close consultation with Group Compliance.
- Coordinate the Bank’s Compliance frameworks; regularly review and update policies, procedures, and Standard Operating Procedures (SOPs) to ensure strict alignment with legal, regulatory, and internal standards. ...
Posted
21 days ago
Undisclosed
KL City
- Campaign / Initiatives Strategy & Execution:
- Design, launch, and manage comprehensive marketing campaigns and initiatives specifically aimed at driving digital product sales for the bank's digital banking platforms (www.hlb.com.my, hlislamic.com.my & HLB Connect App & website).
- Prepare detailed proposals and business cases, including objectives, strategies, mechanics, and budget recommendations, to secure approval for marketing campaigns and initiatives required to drive Digital User Acquisition and Engagement. ...
Posted
25 days ago
Undisclosed
KL City
- Act as the product specialist for our consumer banking product managers to understand and evaluate business problems by conducting discussion sessions with product managers and gather data and requirements, and define a solution.
- Deep-dive investigations and hypothesis testing to uncover actionable insights that influence product strategy and decision-making.
- Conduct pre and post campaign analysis to create continuous improvements in our campaign response rates. ...
Posted
18 days ago
Undisclosed
KL City
- Responsible in implementing and monitoring the risk-based audits per the annual audit plan including develop audit planning and test plans leveraging on data analytics.
- Required to utilize innovative audit solutions including data analytics and AI tool to increase efficiency and effectiveness of audit review and testing.
- Responsible to write script for data extraction from data warehouse and identify opportunities for data analytics related to audit tasks; where possible provide analytics/suggestions for improvements to the department, business or management for continuous monitoring opportunities. ...
Posted
12 days ago
Undisclosed
KL City
- Serve as first line of defense to provide compliance advisory support to division's stakeholders on regulatory/ internal compliance and operational risks
- Act as main liaison person to manage division audit, queries, assessments and/or surveys matters from the following parties are effectively attended to and within timeline:
- Regulatory bodies - BNM, ABM, LEA (Law Enforcement Agencies) ...
Posted
18 days ago
Undisclosed
KL City
- Product Innovation & Digital Transformation
- Revenue Growth: Spearhead the development of income-generating products and value-added services aligned with the Bank’s long-term business objectives.
- AI Integration: Architect AI and digital self-service solutions to provide 24/7 customer support, enhancing engagement and reducing operational friction. ...
Posted
a month ago
Undisclosed
KL City
- Product Innovation & Digital Transformation
- Revenue Growth: Spearhead the development of income-generating products and value-added services aligned with the Bank’s long-term business objectives.
- AI Integration: Architect AI and digital self-service solutions to provide 24/7 customer support, enhancing engagement and reducing operational friction. ...
Posted
5 days ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
19 days ago
Undisclosed
KL City
- Review PFS credit policy to ensure compliance to regulatory requirement and the Bank’s lending direction for growth whilst maintaining asset quality.
- Perform portfolio analysis and continues portfolio management to strengthen credit portfolio performance.
- Contribute to digital and AI transformation initiative by leading/ supporting system enhancement projects for credit evaluation in relation to credit risk/ policy across all products. ...
Posted
12 days ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
a month ago
Undisclosed
KL City
- Supervise and review sales managers performance and goals based on their monthly output.
- Closely monitor and track team’s sales productivity to ensure optimal performance.
- Plan and execute team sales plans in order to achieve the monthly and annual acquisition targets. ...
Posted
10 days ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
a month ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
4 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
10 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
21 days ago
Undisclosed
KL City
- Governance & Execution: Implement robust contract policies using CLM systems and oversee the drafting, negotiation, and execution of FM service agreements, SOWs, and NDAs.
- Compliance & Risk: Ensure all contracts meet banking regulations (AML/CFT) and internal policies through close collaboration with Legal and Due Diligence teams.
- Vendor Oversight: Thoroughly screen vendor technical capabilities and act as the primary liaison for negotiations and dispute resolution. ...
Posted
a month ago
Undisclosed
KL City
- Perform merchant recruitment and servicing existing merchant portfolio.
- Work closely with stakeholders across departments to drive business opportunities.
- Drive sales and business opportunities to increase merchants acquiring sales ...
Posted
a month ago
Undisclosed
KL City
- Perform merchant recruitment and servicing existing merchant portfolio.
- Work closely with stakeholders across departments to drive business opportunities.
- Drive sales and business opportunities to increase merchants acquiring sales ...
Posted
4 days ago
Undisclosed
KL City
- To be responsible for developing and overseeing growth of the Loan Portfolio for Contract Financing within Business Corporate Banking (BCB).
- To provide expertise specific to Contract Financing related opportunities which include guiding Business Centres (BCs) and Relationship Managers (RMs) in their analysis, preparation of the credit papers and to review as well as recommend appropriate measures to mitigate risks (if any) or identify opportunities (where it exists).
- To conduct technical due diligence on project documents, work programmes, cost estimates, cash flow projections, progress report and payment certifications, variations orders (VO), Extension of Time (EOT), liquidated damages (LAD) and project risk management. ...
Posted
9 hours ago
Undisclosed
KL City
- Product manager for Affluent & Co-Brand credit cards segment. Responsibilities include end-to-end management; development and growth of the products – P&L management, flow of acquisition for all bankwide sales channels of the products, design/improvise new initiatives to better serve customers’ needs.
- This role must be comfortable to working in an agile environment, across multiple teams and working with all levels within or out of the organization, including with/on digital enhancements/transitions from the Bank to get results independently.
- This role will be responsible in assisting the Payments Product Manager to develop and grow the issuing payments products for the affluent & Co-Brand segment including lifecycle from end-to-end. This involves direct vendor management, streamlining operational workflows, and serving as the lead for resolving complex credit card-related issues to ensure seamless service delivery. ...
Posted
a month ago
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