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Service Manager Jobs in Petaling - October 2026 - Urgent Hiring
Showing 83 jobs results for
"service manager"
in Petaling
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Undisclosed
- Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
- Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
- Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards. ...
Posted
8 days ago
Undisclosed
- Creating and driving implementation of service strategy as a member of the management team.
- Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
- Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.). ...
Posted
a month ago
Undisclosed
- Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
- Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
- Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards. ...
Posted
a month ago
Undisclosed
- Understanding of IT services & SLA.
- A competitive salary and reward system.
- Advise on IT solutions / support / service models. ...
Posted
11 days ago
Undisclosed
- Experienced in SAP technical capabilities and starting in SAP Service Delivery Management.
- Managing End-2-End delivery of all agreed IT services within Global FrieslandCampina IT Operations/SAP Center of Excellence cluster, conform to SLA’s and the continuous service improvement.
- Driving SAP process automation, innovation and continuous service improvement. ...
Posted
11 days ago
Undisclosed
- The Senior Manager – IT Services is responsible for managing the IT Service team and the implementation, support, and continuous improvement of business applications and IT services.
- The role will work closely with business stakeholders, internal IT teams, and external system vendors to ensure IT services effectively support the company's fast-paced FMCG and retail operations, including multiple outlets, warehouses, and supporting functions.
- The role will be directly involved in key business applications such as ERP, Loyalty, HRMS, and other business systems, covering the full lifecycle from requirement gathering and implementation to go-live, ongoing support and enhancement. The position will also be responsible in managing team resources, vendors, service performance, projects, and stakeholder relationships. ...
Posted
2 days ago
Undisclosed
- Manage the operating Innovation Center (InnoC) budget and costs in accordance with annual allocation to ensure efficient and responsible use of resources
- Monitor product formulation guidelines and procedure compliance to drive improvements in existing products, reduce costs, enhance performance, and simplify manufacturing processes
- Manage product formulation across laboratory-scale and pilot-scale testing to deliver reliable and high-quality technical outcomes for customers ...
Posted
10 days ago
Undisclosed
- Bachelor’s degree in Finance, Accounting, Economics, Business, Investment or a related discipline.
- Professional qualifications such as CFA, ACCA, CPA, or equivalent would be an advantage but are not mandatory.
- Strong financial modelling and investment analysis skills. ...
Posted
2 days ago
Undisclosed
- Own end-to-end operational delivery, including KL Site deliverables, service levels, quality, productivity, capacity, compliance, and customer experience.
- Lead the expansion and operational readiness of the KONE Customer Care Centre
- Establish a strong customer service culture focused on responsiveness, empathy, effective resolution, and professional communication. ...
Posted
18 days ago
Undisclosed
- Translate the IT infrastructure and service strategy into an operational plan including financial, human and material aspects.
- Understand, challenge and formalize business requirements and supervise mediations between the métier(s) and IT possibilities and constraints.
- Guarantee the design activities for any new infrastructure project while ensuring the business cases elaboration. ...
Posted
16 days ago
Undisclosed
Petaling
- Own end-to-end operational delivery, including KL Site deliverables, service levels, quality, productivity, capacity, compliance, and customer experience.
- Lead the expansion and operational readiness of the KONE Customer Care Centre
- Establish a strong customer service culture focused on responsiveness, empathy, effective resolution, and professional communication. ...
Posted
21 days ago
Undisclosed
- Read more on https://kone.com/global/en/careers.html
Posted
23 days ago
Undisclosed
Petaling
- End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors.
- Staff Capacity planning (staff leave administration & relief arrangements).
- Champions service performance within the branch (queue management, complaint handling, customer experience). ...
Posted
16 days ago
Undisclosed
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
18 days ago
Undisclosed
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
18 days ago
Undisclosed
- Serve as the primary finance partner to the Eurasia Service Commercial leadership teams.
- Provide financial insights and recommendations that support service revenue growth, margin expansion, and long-range strategic priorities.
- Translate business strategies into measurable financial objectives, performance indicators, and execution plans. ...
Posted
18 days ago
MYR4,500 - MYR5,500 Per Month
- Establish clear retention goals to maintain zero-churn and recommending solutions by upselling and cross-selling.
- Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.
- Establish a trusted and strategic advisor relationship to help drive continued value of our products and services. Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings. ...
Posted
23 days ago
MYR6,500 - MYR10,000 Per Month
- Our client is an established IT infrastructure and cybersecurity service provider. They are located in Kota Damansara.
- Job Description:
- Role Summary ...
Posted
16 days ago
The HEINEKEN Company
Undisclosed
- Lead distributor service and inventory management to ensure excellent customer service and product availability.
- Develop replenishment strategies to optimise inventory, stock availability and working capital.
- Partner with Sales, Planning, Logistics, Warehouse and Finance to support demand, promotions and new product launches. ...
Posted
a month ago
Undisclosed
- Strategy & Commercial Planning: Drive the annual and half-yearly strategy for our Financial Services and Omnicommerce verticals. You will combine financial, product, and operational insights to translate commercial targets into roadmaps that optimize core products and/or incubate new models. Holding accountability for shared OKRs, you will ensure our operational execution strictly aligns with the bottom line.
- GTM Planning & Commercialization: Bring new business concepts to life by leading the Go-To-Market strategy and operational launch. You will balance high-level strategic vision with rigorous ground-level feasibility to ensure successful market adoption.
- Cross-Functional Program Ownership: Independently lead complex projects through cross functional collaboration. Own team's prioritization framework, allocating resources and clearing bottlenecks to ensure seamless delivery ...
Posted
16 days ago
Undisclosed
- Map end‑to‑end team member journeys across People Services (e.g. hire‑to‑pay, lifecycle changes, time & attendance, payroll‑related interactions).
- Identify pain points, inefficiencies, rework, and experience gaps from a customer and operational lens.
- Co‑design simpler, clearer, more intuitive service experiences, balancing employee expectations with People Services capacity and constraints. ...
Posted
9 days ago
Undisclosed
- Development of customer service excellence strategy and implementation roadmaps for CI ROA countries
- Implementation of customer service performance steering system to enhance professionalism of customer service team
- Serve as a strategic advisor to local business teams in defining go-to-market approach (business models) in line with country business strategies ...
Posted
14 hours ago
The HEINEKEN Company
Undisclosed
- Lead distributor service and inventory management to ensure excellent customer service and product availability.
- Develop replenishment strategies to optimise inventory, stock availability and working capital.
- Partner with Sales, Planning, Logistics, Warehouse and Finance to support demand, promotions and new product launches. ...
Posted
a month ago
Assistant Manager Workshop-Service - Peugeot and Leapmotor Assistant Manager Workshop-Service - Peugeot and Leapmotor
Cycle & Carriage Bintang Berhad
Undisclosed
- Oversee daily workshop operations and workflow.
- Monitor workshop productivity, efficiency, utilization, and KPIs.
- Allocate jobs and monitor technicians’ performance. ...
Posted
22 days ago
Undisclosed
- Lead the end-to-end planning and delivery of consumer-facing GTM campaigns for PayLater by Grab, consumer cash loans, and GrabPay.
- Translate consumer segment growth targets into actionable promotional strategies, channel messaging, media plans, and project milestones.
- Coordinate cross-functional delivery across internal teams (Consumer CRM, In-App Growth, Performance Marketing, PR, and Legal) and creative/media agencies. ...
Posted
15 days ago
Regional Assistant Marketing Manager – Financial Services Regional Assistant Marketing Manager – Financial Services
Marketing, Communications & Public Policy
Undisclosed
Petaling
- Lead the end-to-end planning and delivery of consumer-facing GTM campaigns for PayLater by Grab, consumer cash loans, and GrabPay.
- Translate consumer segment growth targets into actionable promotional strategies, channel messaging, media plans, and project milestones.
- Coordinate cross-functional delivery across internal teams (Consumer CRM, In-App Growth, Performance Marketing, PR, and Legal) and creative/media agencies. ...
Posted
22 days ago
Undisclosed
- Ensure accurate, timely, and compliant execution of end‑to‑end Order‑to‑Cash (OTC) processes.
- Act as major interface for customer accounts, supporting business continuity, issue resolution, and long‑term customer relationships
- Deliver professional and consistent customer service to assigned customers and accounts. ...
Posted
23 days ago
Undisclosed
- Ensure accurate, timely, and compliant execution of end‑to‑end Order‑to‑Cash (OTC) processes.
- Act as major interface for customer accounts, supporting business continuity, issue resolution, and long‑term customer relationships
- Deliver professional and consistent customer service to assigned customers and accounts. ...
Posted
23 days ago
Undisclosed
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
- Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
3 days ago
XCalibur Digital Sdn Bhd (Part Of Times Media Sdn Bhd)
MYR3,000 - MYR4,000 Per Month
- Client Onboarding
- Prepare the Minutes of Meeting (MoM) document for the internal meeting and ensure all team members involved are given a copy of the M.O.M. The MoM is to be prepared within 24 working hours of the internal meeting being conducted.
- Should there be preparations needed before the Client Onboarding Meeting, the Account Manager will keep track of the preparations based on what is stated in M.O.M. ...
Posted
3 days ago
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