Engage stakeholders to translate business requirements into application infrastructure design and services, ensuring availability, capacity, resiliency, security, and continuity requirements are met.
Forecast budgets needed to support project initiatives and maintenance contracts.
Work with service providers to design, develop, deploy, and configure IT application infrastructure projects to meet confidentiality, availability, and data integrity needs....
Engage stakeholders to translate business requirements into application infrastructure design and services, ensuring availability, capacity, resiliency, security, and continuity requirements are met.
Forecast budgets needed to support project initiatives and maintenance contracts.
Work with service providers to design, develop, deploy, and configure IT application infrastructure projects to meet confidentiality, availability, and data integrity needs....
Identify repetitive tasks and develop automation via CI/CD pipelines, ensuring integration with cross-functional teams to reduce manual intervention and improve operational efficiency.
Implement comprehensive observability solutions (logs, metrics, traces, alerts) around the four Golden Signals (latency, traffic, errors, saturation), and build automation for proactive system health assessments and self-remediation.
Participate in on-call rotations, promptly respond to incidents to minimize MTTR, and conduct thorough post-incident reviews to implement preventive measures and improve system resilience....
Deep M365 Administration: Develop, deploy, and manage the M365 and Google Workspace collaboration suite, diving deep into SharePoint Online (site architecture, intranet solutions, document management), Microsoft Teams (governance policies, channel management, voice/video integration), and OneDrive for Business (storage allocation, synchronization troubleshooting, data lifecycle).
Migration & Modernization: Plan and lead large-scale infrastructure transformation efforts, specifically executing migrations from on-premises SharePoint to SharePoint Online. This includes seamlessly migrating complex SharePoint file collaboration sites and custom applications to the cloud while ensuring minimal business disruption and strong user adoption.
Service Monitoring & Support: Continuously monitor the health, performance, and usage of M365 and Google Workspace services, providing advanced technical support for complex M365-related issues and proactively optimizing configurations....
Design and architect Entra ID (Azure AD) solutions, focusing on Conditional Access policies, Privileged Identity Management (PIM), and Identity Protection to enforce least-privileged access.
Manage complex Identity Lifecycle processes, ensuring seamless and secure integration between on-premises Active Directory and cloud-native identity providers....
Unified Management: Architect, migrate and maintain a "single pane of glass" management strategy using Microsoft Intune, Apple School Manager, and Google Admin Console to ensure seamless integrations.
Zero-Touch Provisioning: Design and optimize automated deployment workflows—including Windows Autopilot, Apple School Manager (DEP), and Chrome Zero-Touch Enrollment—to eliminate manual imaging....
Unified Management: Architect, migrate and maintain a "single pane of glass" management strategy using Microsoft Intune, Apple School Manager, and Google Admin Console to ensure seamless integrations.
Zero-Touch Provisioning: Design and optimize automated deployment workflows—including Windows Autopilot, Apple School Manager (DEP), and Chrome Zero-Touch Enrollment—to eliminate manual imaging....