Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
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Responsible to ensure product availability, product visibility and optimized promotional impact in the assigned retail outlets within an assigned area.
Support sales representative in managing day-to-day merchandising activities against pre-set objectives
Prioritize and review daily merchandising activities performed
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Provide day-to-day operational support such as recruitment administration, contract, letter preparation, data management of employees, movement, promotion, onboarding, benefits administration, PM, reports, and ad hoc requests.
Ensure data inputs and compiling documents are within SLA.
Build and maintain strong relationships with key stakeholders and ensure effective communication and collaboration across the organization.
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Drive achievement of sales targets across assigned territories by developing and executing experience-informed medical sales action plans for Oncology, Cardiovascular, and Hematology product portfolios
Engage existing and prospective customers through regular calls and visits to generate orders, demonstrations, and quotation opportunities, while delivering compelling product presentations that highlight key features and customer benefits
Prepare competitive quotations, tender prices, delivery terms, and commercial terms in alignment with company policies, and ensure prompt and professional responses to customer orders, queries, and complaints
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Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
...
Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
...
Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
...
Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
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Support the management of brand Profit and Loss (P&L) and monitor the approved Marketing Working Budget (MWB) to ensure optimal allocation of funds toward building brand awareness and driving sell-through for Haw Par Healthcare brands
Track and monitor the implementation of marketing activities across brand building exercises including media advertising, Public Relations (PR), event sponsorships, and product launches, as well as trade marketing initiatives such as Point-of-Sale Materials (POSM), in-store activities, promoters, and display stands, and consumer marketing programs including bundle buys, Gift with Purchase (GWP), Purchase with Purchase (PWP), and sampling
Assist in tracking the implementation and effectiveness of Advertising and Promotion (A&P) strategies, and ensure pre-financing of marketing activities on behalf of clients is recovered within agreed terms
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Prepare timely market analysis reports aligned with commercial needs, and track and update internal sales reports to support business visibility and strategic decision-making
Extract, collate, and analyze large datasets from internal data platforms to support market assessment, product evaluation, and accurate sales data tagging for incentive calculations
Conduct regular market surveys and competitive market research across the pharmaceutical, Over-the-Counter (OTC), and medical devices sectors to surface actionable market intelligence
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Deliver medical and product training on disease management to strengthen the scientific knowledge, standards, and overall capability of the sales force
Ensure internal team knowledge remains current through regular and scheduled training sessions, equipping the commercial team with up-to-date clinical insights and findings
Build and cultivate scientific partnerships with Key Opinion Leaders (KOLs), collecting and compiling their feedback to support brand and medical strategies
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Drive growth of existing Specialty Chemicals Industry (SCI) accounts while delivering strong after-sales support to retain and deepen long-term customer relationships
Actively explore new markets and develop new customer accounts to expand DKSH's commercial footprint across designated territories
Promote and manage the full range of assigned products within designated territories, ensuring broad market penetration and high levels of customer satisfaction
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Prepare timely market analysis reports aligned with commercial needs, and track and update internal sales reports to support business visibility and strategic decision-making
Extract, collate, and analyze large datasets from internal data platforms to support market assessment, product evaluation, and accurate sales data tagging for incentive calculations
Conduct regular market surveys and competitive market research across the pharmaceutical, Over-the-Counter (OTC), and medical devices sectors to surface actionable market intelligence
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Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
Develop business and marketing plans in close coordination with clients to achieve overall business objectives and drive sustainable profitability
Gather and report client operational results against Key Performance Indicators (KPIs) defined in Service Level Agreements (SLAs), ensuring performance transparency and accountability
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Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
Develop business and marketing plans in close coordination with clients to achieve overall business objectives and drive sustainable profitability
Gather and report client operational results against Key Performance Indicators (KPIs) defined in Service Level Agreements (SLAs), ensuring performance transparency and accountability
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Support the commercial team in managing customer enquiries, quotations, orders, and follow-up activities, ensuring timely and accurate responses throughout the sales cycle
Act as the key liaison between customers and cross-functional teams including Customer Service, Regulatory Affairs, Supply Chain, Warehouse, Logistics, Finance, and Principals to enable smooth and efficient order execution
Prepare quotations, specifications, Certificates of Analysis (COA), Safety Data Sheets (SDS), Halal documentation, regulatory documents, and commercial documentation to support sales activities
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Support the management of brand Profit and Loss (P&L) and monitor the approved Marketing Working Budget (MWB) to ensure optimal allocation of funds toward building brand awareness and driving sell-through for Haw Par Healthcare brands
Track and monitor the implementation of marketing activities across brand building exercises including media advertising, Public Relations (PR), event sponsorships, and product launches, as well as trade marketing initiatives such as Point-of-Sale Materials (POSM), in-store activities, promoters, and display stands, and consumer marketing programs including bundle buys, Gift with Purchase (GWP), Purchase with Purchase (PWP), and sampling
Assist in tracking the implementation and effectiveness of Advertising and Promotion (A&P) strategies, and ensure pre-financing of marketing activities on behalf of clients is recovered within agreed terms
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Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times
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Drive sales-generating activities across assigned outlets to achieve and exceed sales targets, ensuring accurate and timely sales collections are deposited into the company's account
Supervise outlet Person in Charge (PIC) performance to ensure consistent compliance with Standard Operating Procedures (SOPs) and operational standards
Monitor and control outlet operating costs including expenses and labour costs, and conduct monthly cash audit checks to uphold financial accountability
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Manage end-to-end regulatory submissions — including Investigational New Drug applications (INDs), Clinical Trial Applications (CTAs), amendments, safety reports, Development Safety Update Reports (DSURs), and annual reports — in full compliance with applicable regulations.
Translate regulatory requirements into practical, workable submission plans; develop and maintain submission timelines; and coordinate internal and external authoring, review, comment adjudication, and finalization through to archival.
Deliver accurate and well-reasoned input during regulatory document reviews, ensuring alignment with current regulatory guidance and requirements.
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Deliver day-to-day operational support to the marketing team to ensure seamless and compliant execution of marketing activities and initiatives
Create and manage Purchase Requisitions (PRs) and Purchase Orders (POs) in accordance with company procedures to ensure compliant and timely procurement
Coordinate vendor onboarding and creation, ensuring all required supporting documents are complete and accurately maintained
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Drive the full recruitment cycle across DKSH Malaysia through active sourcing and competency-based selection, ensuring every hire aligns with role requirements and the DKSH behavior model.
Partner closely with hiring managers and Human Resources Business Partners (HRBPs) to translate business talent needs into targeted, effective recruitment strategies.
Design and execute workforce planning strategies that proactively address current hiring needs and anticipate future talent requirements.
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Deliver day-to-day operational support to the marketing team to ensure seamless and compliant execution of marketing activities and initiatives
Create and manage Purchase Requisitions (PRs) and Purchase Orders (POs) in accordance with company procedures to ensure compliant and timely procurement
Coordinate vendor onboarding and creation, ensuring all required supporting documents are complete and accurately maintained
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Manage end-to-end regulatory submissions — including Investigational New Drug applications (INDs), Clinical Trial Applications (CTAs), amendments, safety reports, Development Safety Update Reports (DSURs), and annual reports — in full compliance with applicable regulations.
Translate regulatory requirements into practical, workable submission plans; develop and maintain submission timelines; and coordinate internal and external authoring, review, comment adjudication, and finalization through to archival.
Deliver accurate and well-reasoned input during regulatory document reviews, ensuring alignment with current regulatory guidance and requirements.
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