Optimize sales processes and systems to improve customer experience including lead management, offer management and onboarding. Provide administrative and operational support to the sales team e.g. ad-hoc quotations.
Develop and implement efficient sales support processes to enhance productivity and reduce bottlenecks in the sales cycle and improve customer onboarding experience.
Ensuring good data quality through regular training of salespeople on correct inputs and timely resolution of sales queries.
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Drive Process Excellence: Redesign and implement highly efficient sales processes—from lead and offer management to client onboarding—drastically reducing bottlenecks in the sales cycle.
Empower the Sales Engine: Provide hands-on operational support (including complex ad-hoc quoting) and train the commercial team to ensure pristine CRM data quality and system compliance.
Lead and Mentor: Champion, manage, and develop a dedicated sales support team, fostering a culture of high performance and continuous improvement.
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Optimize sales processes and systems to improve customer experience including lead management, offer management and onboarding. Provide administrative and operational support to the sales team e.g. ad-hoc quotations.
Develop and implement efficient sales support processes to enhance productivity and reduce bottlenecks in the sales cycle and improve customer onboarding experience.
Ensuring good data quality through regular training of salespeople on correct inputs and timely resolution of sales queries.
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Support LIMS masterdata update and improvement projects (site & global), including LIMS change assessment and liaise with global personnel for the change implementation
Support LIMS sample workflow activities and tests, executing system validations, troubleshooting and performing system enhancements.
Support periodic review activities for laboratory equipment/system/methods, including REE, user access and audit trail review Deliver Administrator responsibilities for laboratory equipment/ systems/ methods
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To support the Compliance Support Team in various tasks, which shall include in particular, but not by way of limitation, the following:
To ensure all PNE products are fully compliant with all market legislation.
To identify worldwide technical standards and legislation requirements pertaining to banned & restricted substances and material compliance e.g. ROHS, REACH, Halogen Free, California Proposition 65, PFAS, Stockholm Convention on Persistent Organic Pollutants (POPs), Conflict Minerals, etc.
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Support LIMS masterdata update and improvement projects (site & global), including LIMS change assessment and liaise with global personnel for the change implementation
Support LIMS sample workflow activities and tests, executing system validations, troubleshooting and performing system enhancements.
Support periodic review activities for laboratory equipment/system/methods, including REE, user access and audit trail review Deliver Administrator responsibilities for laboratory equipment/ systems/ methods
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Provide comprehensive executive support to the CEO, including calendar management, meeting coordination, travel arrangements, and daily schedule management.
Coordinate communication between the CEO and internal/external stakeholders.
Prepare project updates, management reports, presentations, and business summaries for CEO review.
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