Time To Play : a set of traditional giant wooden games to invite Kids and Parents to leave their screens away and have fun through a “back to basics” spirit
Time To Splash : a set of aquatic games to allow families to let go through fun pool challenges & activities
Time To Celebrate : a life-size Escape Game deployed in the whole Resort
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To maintain proper filing system as per the head office guidelines ;
To maintain proper recording of stock and inventory;
To ensure availability of all forms and documents as prescribed by the company operation system and ensure proper documentation of the same at all times;
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Own and manage the end-to-end operational workflow across all channels, from order placement to fulfilment and delivery. Ensure that systems, processes, and people are aligned to keep operations running smoothly.
Take ownership of escalated operational issues from Customer Service, B2B, Retail, and E-commerce. Manage and follow up on cases until fully resolved, including wrong/missing items, packing errors, product defects, stock discrepancies, delivery problems, refunds, and payment issues.
Coordinate with Inventory, Production, Printing, Creative, Customer Service, E-commerce, and Accounts to resolve cross-department issues and maintain alignment.
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To support smooth operation of validation and qualification activities in plants to Technical Services Unit Manager by providing technical support during sampling and inspection activities, follow-up of testing results, compilation of validation and qualification results and outcomes, and assist in preparation of validation and qualification reports.
To provide swab and rinse sampling training to technician from cross-functional department and coordinate the training evaluation by performing recovery studies.
To assist the revision and update of the Validation Master Plans for Process Validation (PV), Cleaning Validation (CV) and Product Hold Time Study (HTS) for management review and approval.
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Champion a proactive safety culture by leading from the front, ensuring safe behaviours are embedded in daily operations and that risks are identified, addressed and never ignored.
Deliver customer-focused outcomes by aligning production and despatch activities with delivery commitments, quality standards and cost expectations.
Drive operational excellence through disciplined execution of plans, effective resource utilisation and continuous improvement across processes and systems.
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