Drive customer retention in assigned regions by earning partnerships and nurturing customer loyalty.
Discuss strategies with assigned Sales Teams regarding account activity to drive an increase in Revenue through upselling and cross-selling opportunities.
Ensure a seamless workflow for processing customer orders.
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Act as a confidante and strategic partner to our leadership staff by ensuring their time is spent on the most leveraged activities
Make recommendations regarding time management, prioritization, and delegation
Coordinate meetings and clear conflicts for our senior leadership team; ensure critical meetings aren’t missed or delayed and are prioritized accordingly
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Govern the end-to-end product business rules and policies management of mobile and home products, including Prepaid, Postpaid, Home WiFi and Fibre.
Ensure product business rules, configuration and operational processes are aligned with business objectives and regulatory requirements.
Establish, support and maintain product business rules, policies and operational guidelines for frontlines and CX for all product initiatives and launches
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Plan and achieve sales targets for Royal College of Pathologists of Australasia (RCPA) quality assurance programs, analyzers, and related products across laboratories, private hospitals, teaching hospitals, and government hospitals within the designated territory
Educate Healthcare Professionals (HCPs) and relevant stakeholders on the value of EQA programs and related products, emphasizing their role in enabling accurate, reliable, and user-friendly diagnostics
Retain and grow existing customer accounts by deepening engagement on EQA sample programs and expanding the patient base for current analyzer parameters
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Execute end-to-end digital customer communications and notifications using global platforms, managing mailing lists and tracking distribution.
Drive digital product activation and master data management in SAP and WoMDER to ensure complete, compliant, and accurate setups.
Provide daily operational support to global stakeholders and affiliates, resolving tool logic issues, ensuring data integrity, and maintaining audit readiness across platforms.
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Minimum 3 to 5 years of progressive experience strictly within HR Operations or Human Capital Administration.
Proven track record in managing the full employee lifecycle (onboarding, lifecycle changes, offboarding) within a structured organization (higher education experience is highly advantageous).
Strong capability in managing complex stakeholder workflows, tracking contracts, and ensuring compliance with university policies.
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Hands-on experience in the Solar PV and renewable energy industry, working on real projects and learning how large-scale solar systems are developed and managed.
Exposure to business development, technical proposals, and tender management processes within the renewable energy sector.
Mentorship and guidance from experienced professionals in the solar energy and engineering industry.
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Memastikan semua operasi harian klinik berjalan dengan lancar, teratur, kos efektif serta mematuhi SOP yang telah ditetapkan oleh pihak klinik.
Memberikan layanan mesra dan profesional kepada pesakit serta memastikan tahap kepuasan pelanggan berada dalam keadaan baik tanpa sebarang aduan serius.
Membantu doktor dan pasukan klinik dalam penyediaan ubat mengikut arahan preskripsi yang telah ditetapkan dengan tepat dan selamat.
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