Provide support to customer sites on a rostered basis, either remotely or at a customer’s premises. (Example onsite roster shifts: 5:00 AM – 1:30 PM; 1:00 PM – 9:30 PM)
May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
Provide technical assistance to dealers, service centers and fleet customers; diagnose vehicle faults involving battery systems, electric motors, high-voltage systems, charging systems and vehicle electronics.
May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).