Act as the first line of support, responsible for communicating with users to understand, log, categorize and prioritize Incidents & Service Requests (SR) accurately.
IT Project Manager (ITPM) is responsible for managing and delivering IT projects from initiation to completion, ensuring they are completed on time, within scope, and budget. The role works closely with business users, technical teams, and vendors to translate business needs into effective technology solutions. The key responsibilities of this role, among others are :-
Comply with the guidelines for sales contracts to mitigate the risk of the company, ensuring return to shareholders, balancing commercial interests with the corporate governance practices.
Provide ERP functional support through phone, email, and chat by diagnosing system issues, troubleshooting problems, and recommending effective solutions.
The Sales Associate Cum Cashier is responsible for delivering excellent customer service to support store objectives, maintaining designated sections of the store, processing transactions efficiently, and ensuring compliance with health and safety standards. The role requires engaging with customers to provide a superior shopping experience and achieving store sales targets.
Conduct in-depth research on industry trends, innovations, market dynamics, and customer behavior to support decision-making and identify risks or opportunities.