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Support Jobs in Wp Kuala Lumpur - September 2026 - Urgent Hiring
Showing 2,832 jobs results for
"support"
in Wp Kuala Lumpur
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MYR3,300 - MYR4,500 Per Month
KL City
- Responding promptly to shoppers' and sellers' inquiries through various channels.
- Assist and address the issues such as orders, cancellations, refunds
- Suggest solutions and problem-solving on shoppers' issues and escalate the issues to the support team when needed. ...
Posted
18 days ago
Undisclosed
KL City
- All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.
Posted
25 days ago
MYR800 - MYR1,000 Per Month
KL City
- Assist with daily administrative tasks, documentation and filing.
- Manage and update data, records and customer information.
- Assist with WhatsApp customer follow-ups and communication. ...
Posted
25 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago
Undisclosed
KL City
- Manage full employee life-cycle workflows, including candidate sourcing, interviewing, on-boarding, probation confirmations, transfers, and off-boarding.
- Lead foreign worker management, including applications, renewals, FOMEMA checkups, and authority quota management.
- Provide HR advisory to line managers while assisting in handling employee grievances, counselling, and disciplinary matters in compliance with local regulations. ...
Posted
25 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.
- Log, categorize, prioritize, and track incidents and service requests in accordance with established service management processes.
- Diagnose and troubleshoot hardware, software, network, and application-related issues, escalating complex cases when necessary. ...
Posted
25 days ago
Undisclosed
KL City
- Ensure daily operational efficiency by oversight and close monitoring of operational workflows, market specific requirements/procedures and performance of various systems in Static Data Maintenance processing for Custody account.
- Monitor process productivity to ensure quality targets are achieved. Issues/problems are fully analysed and resolved or escalated where necessary. Appropriate action/controls are taken to prevent recurrence.
- To acquire a broad understanding of the custody business and to keep abreast with the latest developments in the assigned markets on the rules & regulations by the regulators, stock exchange and etc. that may have implication to the daily operations. ...
Posted
25 days ago
Undisclosed
KL City
- Conduct branch and site visits as required.
- Monitor branch and RS performance on a daily, weekly, and monthly basis.
- Manage branch assets and operational records. ...
Posted
25 days ago
Agensi Pekerjaan IFORTE Sdn Bhd
MYR3,000 - MYR3,500 Per Month
KL City
- Oversee daily CCC operations across ASEAN (Malaysia, Singapore, Vietnam, Philippines, Thailand, Indonesia).[Full responsibility]
- Implement and maintain service support processes such as registration, dispatch, spare part logistics, and service confirmation (SERVOR). [Full responsibility]
- Monitor case creation, assignment, and closure in P58 systems to ensure SLA compliance. [Full responsibility] ...
Posted
19 days ago
Undisclosed
KL City
- To perform business as usual activities within Channel Enablement Function:
- Supporting digital platform onboarding for pre and post trade services on both internal and external vendor platforms
- Manage internal and external client queries related to digital platforms ...
Posted
19 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
25 days ago
Undisclosed
KL City
- Monitor immigration-related notifications and enquiries, route them to the appropriate parties, and follow up on required actions.
- Coordinate immigration pre-screening, case initiation, and renewal activities.
- Maintain accurate and up-to-date employee and case records in relevant systems. ...
Posted
25 days ago
Undisclosed
KL City
- Oversee multiple programme deliveries and ensure alignment with Change Delivery Standards (CDS), governance policies, and assurance frameworks.
- Monitor programme performance, delivery health, and adherence to key milestones, identifying areas for improvement or intervention as needed.
- Conduct quality reviews of programme artefacts including business cases, project plans, RAID logs, governance papers, and closure reports. ...
Posted
25 days ago
Undisclosed
KL City
- Quality Assurance Reviews: Conduct regular quality audits on customer interactions to ensure compliance with SOPs, communication standards, and solution accuracy. Provide structured coaching using established frameworks to drive agent performance improvement.
- Quality Framework & Governance: Maintain and enhance QA frameworks including scorecards, coaching approaches, and audit standards to ensure consistency, fairness, and continuous improvement across teams.
- Reporting & Insights: Prepare concise, data-driven reports to highlight performance trends, gaps, and risks. Communicate actionable recommendations to stakeholders and track the effectiveness of implemented actions. ...
Posted
19 days ago
Undisclosed
KL City
- You may be assigned as Level 1 AMS support or Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render AMS support for escalated issues by performing in-depth production incident (basic to medium level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
19 days ago
Undisclosed
KL City
- Being service-focused, this role will partner with employees to ensure T&E claims are paid accurately and on time.
- Working on Rydoo, Navan and the NetSuite OneWorld ERP to ensure timely processing of T&E claims submitted by employees.
- Validating information provided on T&E claims. ...
Posted
19 days ago
Undisclosed
KL City
- Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks.
- Conduct Investigation on reported fraud cases and conclude cases timely.
- Preparation / review fraud investigation documentation ...
Posted
19 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago
Undisclosed
KL City
- Provide day-to-day Japan Accounts Payable responsibilities
- Review accounts payable documents, invoices, purchase orders and supporting evidence received through AP mailboxes, SharePoint, AP Central or other approved channels.
- Compile, check and maintain invoice and PO documentation in PDF format, mainly in Japanese, ensuring completeness before AP input or approval processing. ...
Posted
19 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago
Undisclosed
KL City
- ROLE SUMMARY
- As a Sales Admin Intern, you will provide crucial support to the sales team, handling administrative tasks, managing data, and ensuring smooth communication to enhance overall sales efficiency and effectiveness. You will work closely with the Head of Sales to identify areas of improvement to enhance our customer journey.
- KEY RESPONSIBILITIES ...
Posted
25 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- STAFF DISCOUNT
- MONTHLY SALES COMMISSION
- OUTPATIENT MEDICAL CLAIMS ...
Posted
19 days ago
MYR8,500 - MYR8,500 Per Month
KL City
- Understand client business requirements and recommend suitable IT solutions and services.
- Work closely with sales and technical teams to prepare solution proposals and technical documentation.
- Conduct product demonstrations, presentations, and technical briefings for clients. ...
Posted
19 days ago
Undisclosed
KL City
- Support executive leadership in developing long-term business strategy, focusing on client portfolio expansion, revenue generation, and solution penetration.
- Prepare annual business plans, board presentations, and executive materials, tracking progress against core strategic initiatives.
- Drive key business modernization projects, digital adoption, and service delivery enhancements by coordinating cross-functional workstreams and resolving operational blockers. ...
Posted
19 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago
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