In the Cluster Delivery Organization, Business Specialists, Business Experts, Engineer Specialists, Engineers, Administrators and Product Owners work together in a team. Agile methods enable a fast and flexible response to changing conditions and customer needs through an iterative approach and continuous development of new solutions.
Qualification: Diploma in Facilities / Property / Real Estate Management, or Building Executive with a minimum of 1 year of relevant experienceExperience Level: Fresh graduates are encouraged to applyClient Environment: Corporate BPO OfficeWork Locations: Multiple sites (Bandar Sunway, Petaling Jaya, Cyberjaya, Bangsar)Technical Skills: Proficiency in MS Office (especially Excel) and email communicationCore Competencies: Detail oriented, good computer literacy, and accurate record‑keepingManage the client’s access control system, including ID and HID card printing and access activation using C‑Cure toolsEnsure timely delivery of ID cards in line with agreed Service Level Agreements (SLA) and ServiceNow ticket closuresCollect and deactivate access cards for resigning employees within client-defined timelinesMaintain adequate inventory levels of ID cards, ribbons, cartridges, and system spare partsKeep an up‑to‑date register of issued, returned, damaged, missing, and in‑stock access cardsConduct monthly access audits to ensure access permissions align with authorization policiesOperate and maintain CCTV and security systems, including live and recorded footage monitoring for incident reportingEnsure door access systems function correctly and pose no security or safety risksCoordinate with vendors and service providers on procurement, preventive maintenance (PPM), and corrective maintenance worksMaintain comprehensive service and maintenance reports for CCTV and access systemsCommunicate maintenance and repair activities to management in writingPerform routine inspections and submit daily and weekly operational reports (e.g. door alarms, CCTV logs, logbooks)Prepare and escalate incident reports within client‑defined timelinesConduct investigations when requested by client managementCoordinate with the Jakarta, Indonesia team on C‑Cure system matters and QCIC requirementsSupport CCTV and access system modification works, including relocations, additions, and removalsMaintain accurate records and execute all tasks in accordance with client security policiesProvide full support during internal and external audits
Site Documentation & Filing: Organize, update, and archive all site documents, including technical drawings, work permits, inspection reports, and site memos for easy retrieval.
Act as a role model for the Project team member(s) for ESG and TEN values and contribute to T.EN’s purpose of breaking boundaries to engineer a sustainable future
In the Cluster Delivery Organization, Business Specialists, Business Experts, Engineer Specialists, Engineers, Administrators and Product Owners work together in a team. Agile methods enable a fast and flexible response to changing conditions and customer needs through an iterative approach and continuous development of new solutions.
You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
In the Cluster Delivery Organization, Business Specialists, Business Experts, Engineer Specialists, Engineers, Administrators and Product Owners work together in a team. Agile methods enable a fast and flexible response to changing conditions and customer needs through an iterative approach and continuous development of new solutions.
Act as a role model for the Project team member(s) for ESG and TEN values and contribute to T.EN’s purpose of breaking boundaries to engineer a sustainable future
Calendar and Schedule Management: Manage the CITO's demanding calendar, schedule meetings, appointments, and conferences, and ensure that their time is used effectively. This includes coordinating with other C-suite executives, external partners, and internal teams.