Support the documentation of As-Is and To-Be finance-related processes impacted by system migration or enhancement initiatives, including invoicing, billing, revenue recognition support, payment processing, tax, and collections.
Assist in process-mapping workshops with Finance, IT, and related business teams to understand current workflows and identify gaps or manual steps.
Help prepare and maintain process flow diagrams, SOPs, RACI matrices, and basic business requirement documents (BRDs) under guidance from senior team members.
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Support the documentation of As-Is and To-Be finance-related processes impacted by system migration or enhancement initiatives, including invoicing, billing, revenue recognition support, payment processing, tax, and collections.
Assist in process-mapping workshops with Finance, IT, and related business teams to understand current workflows and identify gaps or manual steps.
Help prepare and maintain process flow diagrams, SOPs, RACI matrices, and basic business requirement documents (BRDs) under guidance from senior team members.
...
Engage with clients, business users, internal teams, vendors, and technical stakeholders to understand business needs, challenges, and project objectives.
Facilitate requirement gathering sessions, workshops, walkthroughs, and clarification discussions to ensure alignment between business and technical teams.
Manage stakeholder expectations by communicating requirements, assumptions, risks, dependencies, and changes clearly throughout the project lifecycle.
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