Provide technical support by responding to customer requirements with detailed analysis of security system design, including system architecture, hardware selection, and integration approach
Develop design proposals, system layouts, and compliance with project specifications to meet customer needs
Work closely with Sales, Engineering, and Operations teams to align solutions, costing, and delivery feasibility
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Managing/coordinating service provider performance including tracking work order completion and validating invoices as needed. Provide facility specific assistance to the project management team as needed or requested.
Ensure all site management and operations practices comply with company and client standards.
Communicate/Escalate with appropriate parties (facility manager, client, OEM vendors, etc.) as needed.
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Lead and conduct in-depth technical due diligence on potential M&A targets, strategic partners, or new venture opportunities, assessing their R&D capabilities, technology stack, intellectual property (IP) portfolio, and product/process maturity.
Evaluate the technical feasibility, scalability, and integration challenges of external technologies or solutions. Identify technical risks and potential synergies between the company's existing R&D efforts and external opportunities.
Proactively monitor emerging technologies, scientific breakthroughs, and industry trends relevant to the company's strategic interests and R&D roadmap. Identify potential technology partners, startups, or research institutions for collaboration, investment, or acquisition.
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Ensuring focus on understanding customer demands & pain points, and solving of customer problems to improve customer satisfaction and increase customer loyalty.
Ensure Project is executed and delivered as per customer expectations.
Coordinate the purchase of equipment, material and services in a timely and efficient manner based on the contractual schedule and project specifications.
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