As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
Setting goals for the work group, developing organizational capability, and modelling how work together.
Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives....