EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work Certification in 2023 and is committed to providing our team with inspiring careers.
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Provide L2 technical support for production and non-production environments, with strong hands-on experience in Linux, Oracle Database, and Shell Scripting.
Monitor the health and performance of applications, servers, databases, and infrastructure using enterprise monitoring tools.
Investigate, troubleshoot, and resolve issues across applications, middleware, databases, networks, and operating systems.
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Maintaining an excellent knowledge of Circle’s product suite and the field of cardiovascular imaging.
Remote technical support to solve customer questions, including analyzing, categorizing and prioritizing customer issues, to understand customer infrastructure, and to provide recommendations for dealing with performance, system capacity and business continuity issues.
Seek to ensure escalated pre-and-post sales situations are handled promptly and consistently.
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