Collaborate with the sales team and lead deep-dive sessions with customers to understand their current infrastructure, pain points, and future goals, and translate them into technical solutions.
Conduct live product demonstrations, presentations, and manage Proof of Concept (PoC) evaluations to prove the value of proposed solutions.
Provide pre-sales support, including preparing bill of materials, technical proposals, and technical specifications.
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Working with business users to perform requirements gathering, functional analysis, and business process mapping in a software development project setting.
Converting business requirements into functional and technical specifications.
Liaise, communicate with, and manage stakeholders in a software development project.
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System Monitoring: Assist in tracking daily solar plant performance and alarms , verifying inverter statuses , and supporting engineers with Low Peak Performance (LPP) data analysis.
Field & Preventive Support: Assist engineers with on-site inspections, cleaning supervision, electrical component checks, and tool/PPE preparation.
Documentation & Claims: Assist in drafting preventive maintenance reports, updating internal platform logs, and compiling documentation/photos for insurance or warranty cases.
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