Manage the operating Innovation Center (InnoC) budget and costs in accordance with annual allocation to ensure efficient and responsible use of resources
Monitor product formulation guidelines and procedure compliance to drive improvements in existing products, reduce costs, enhance performance, and simplify manufacturing processes
Manage product formulation across laboratory-scale and pilot-scale testing to deliver reliable and high-quality technical outcomes for customers
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Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times
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