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Technical Support Jobs in Federal Territory - October 2026 - Urgent Hiring
Showing 374 jobs results for
"technical support"
in Federal Territory
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MYR5,000 - MYR7,000 Per Month
KL City
- Opportunities for promotion
- Professional development
- Desired Competencies (Technical/Behavioral Competency) ...
Posted
8 days ago
Undisclosed
KL City
- Act as a single point of contact to all users of Kerry ICT systems through a variety of ICT support channels
- Logging of all incidents accurately, ensuring all relevant information is obtained and recorded on incident logging software
- Deliver outstanding customer service standards by answering calls promptly, remain courteous and professional at all times ...
Posted
11 days ago
Undisclosed
KL City
- Support meeting rooms, basic A/V and video conferencing setups as needed
- Basic networking knowledge including TCP/IP, LAN, WAN, Wi‑Fi, DNS, DHCP, DFS and Group Policy Objects (GPO)
- Automation and operations exposure such as IT Infrastructure Library (ITIL), PowerShell, Python or shell scripting ...
Posted
19 days ago
Undisclosed
KL City
- Provide First Call Resolution (FCR) technical support to customers via phone, self-service tickets and live chat, ensuring requests are responded to in a timely manner.
- Perform first-level troubleshooting for reported incidents and escalate unresolved issues to the appropriate second-level resolver groups in accordance with established work instructions.
- Identify and resolve customer issues and enquiries accurately and completely within committed turnaround times and ServiceDesk standards. ...
Posted
13 days ago
Undisclosed
KL City
- Assist the Technology team with daily IT and technology-related activities.
- Support basic troubleshooting, system maintenance and user assistance.
- Assist with technology projects, documentation and process improvements. ...
Posted
12 days ago
Undisclosed
KL City
- Provide First Call Resolution (FCR) technical support to customers via phone, self-service tickets and live chat, ensuring requests are responded to in a timely manner.
- Perform first-level troubleshooting for reported incidents and escalate unresolved issues to the appropriate second-level resolver groups in accordance with established work instructions.
- Identify and resolve customer issues and enquiries accurately and completely within committed turnaround times and ServiceDesk standards. ...
Posted
13 days ago
Undisclosed
KL City
- Shift Management:
- Technical Support Oversight:
- Cross-Functional Collaboration: ...
Posted
a month ago
Undisclosed
KL City
- Act as the first point of contact for IT incidents and service requests across the APAC region.
- Deliver prompt, professional, and customer-focused support through approved support channels.
- Resolve incidents and requests at first contact wherever possible to minimise business disruption. ...
Posted
14 days ago
Undisclosed
KL City
- Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
- Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
- The goal is to create value for clients that will help preserve the company’s reputation and business. ...
Posted
21 days ago
Undisclosed
KL City
- Helpdesk & Incident Response: Serve as the primary responder for inbound technical tickets via Zoho Desk, phone, and chat; triage, categorize, and document issues accurately.
- Basic System & Endpoint Management: Perform routine endpoint monitoring, patch management, software installations, and device onboardings/offboardings using NinjaOne RMM.
- Troubleshooting: Diagnose and resolve common Level 1 IT issues, including Windows/macOS OS glitches, password resets, Microsoft 365/Google Workspace account issues, network connectivity, and basic printer/peripheral setups. ...
Posted
15 days ago
MYR900 - MYR1,400 Per Month
- Cell phone reimbursement
- Gym membership
- Job description ...
Posted
16 days ago
Abhidi Solution Private Limited
MYR4,000 - MYR5,500 Per Month
KL City
- Provide Level 1 remote desktop support and perform other activities based on SOPs.
- Route issues to internal 2nd and 3rd level IT support teams.
- Provide hardware, software, and network problem diagnosis and resolution via telephone, email, and chat for end users. ...
Posted
5 days ago
Transcosmos Malaysia (TCMY)
MYR9,000 - MYR10,000 Per Month
KL City
- Technical Service Desk
- Must-Have:
- § Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses ...
Posted
8 days ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR3,500 - MYR10,000 Per Month
KL City
- Effectively resolve Level 1 to Level 1.5 service desk technical queries as per deliverables outlined.
- Provide remote support to local and oversea users when connected by calls, email or chat when users are facing issue with their computer system.
- Asking relevant questions to resolve typically known problems within required timescales. ...
Posted
8 days ago
Undisclosed
KL City
- The IT Support Engineer / Junior Technologist is based in our Kuala Lumpur office and looks after IT for the 1000heads APAC business, roughly 40 people across Kuala Lumpur, Sydney, Melbourne and Tokyo. The role splits three ways: around 40% is day-to-day IT support for APAC, around 10% is working with our global IT team in London and covering the occasional out-of-hours request, and the remaining 50% is spent on regional technology projects alongside our Technical Director, AI Specialist and Full Stack Developer.
Posted
8 days ago
MYR5,000 - MYR5,500 Per Month
KL City
- Position: Service Desk Engineer
- Location: Kuala Lumpur, Malaysia
- Employment Type: Fixed-Term Contract (FTC) ...
Posted
9 days ago
MYR5,000 - MYR5,500 Per Month
KL City
- Position: Service Desk Engineer
- Location: Wisma LYL, Kuala Lumpur, Malaysia
- Employment Type: Fixed-Term Contract (FTC) ...
Posted
9 days ago
Talentia Consulting
Undisclosed
KL City
- Deliver technical training and enablement for local partners on CAD software (ZW3D, ZWCAD).
- Provide pre-sales technical consulting, product demos, and solution presentations to manufacturing customers.
- Support implementation, onboarding, and post-sales technical guidance for key accounts. ...
Posted
a month ago
Undisclosed
KL City
- Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
- Qualifications:1.Proven experience in IT support, system administration, or a similar role.2.Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.3.Cloud operation skillset and experience is preferred.4.Strong troubleshooting skills with hardware, software, and network issues.5.Experience with Active Directory, Azure AD,M365 and managing account operations.6.Excellent communication skills and the ability to coordinate training for end-users.7.Detail-oriented with experience in asset management and documentation.8.Have a good sense of security operation and change management process.
- Education: Bachelor and above ...
Posted
a month ago
Undisclosed
KL City
- Audit Readiness: Actively contribute to ISO 27001:2022 compliance activities and audit readiness.
- Policy Adherence & Process Management: Ensure adherence to company policies while managing and documenting procedures and workflows, including Asset Management, Change Management, and Incident Management.
- Endpoint Compliance: Enforce organizational security controls and conduct regular compliance checks on all endpoints. ...
Posted
25 days ago
Getronics Solution (M) Sdn Bhd
Undisclosed
KL City
- JOB DESCRIPTION FOR INTERN
- • Provide 1st level support (Install, Setup, Configure, Data migration, Upgrades)
- • Provide 1st Level support and maintenance for desktop/laptop and related peripherals. ...
Posted
6 days ago
Getronics Solution (M) Sdn Bhd
Undisclosed
KL City
- Our Company
- Getronics is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific, Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets.
- Our services portfolio is designed to build digital experiences that drive real business outcomes. Our capabilities span across Digital Workplace, Cloud Services, Smart Spaces, Business Applications, Security & Compliance, Field & On-Site Support, Service Desk and Network Services. ...
Posted
5 days ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR9,000 - MYR10,999 Per Month
KL City
- Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
- Monitor service desk ticket queues to ensure timely response, resolution, and closure of incidents and requests according to SLAs.
- Act as the primary escalation point for complex or high-priority technical issues, collaborating with IT teams and stakeholders as needed. ...
Posted
8 days ago
Undisclosed
KL City
- Provide regular on site technical assistance to end users.
- Support the successful delivery of the CMW migration programme.
- Improve user experience through timely incident resolution and request fulfilment. ...
Posted
18 days ago
Undisclosed
KL City
- Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
23 days ago
MYR2,400 - MYR2,400 Per Month
KL City
- Receive and manage IT incidents and service requests from clients/users.
- Provide first-level technical support through phone, email, WhatsApp or ticketing system.
- Record complete incident details and user information in the ticketing system. ...
Posted
a month ago
Undisclosed
KL City
- Candidates should possess skills in Technical Support and Information Technology, with the ability to handle common hardware, software, and network issues.
- Candidates should possess skills in Troubleshooting, including diagnosing problems, identifying root causes, and implementing effective solutions.
- Candidates should possess skills in Service Desk and Help Desk Support, managing tickets, prioritizing requests, and delivering timely, customer-focused assistance. ...
Posted
a month ago
Undisclosed
KL City
- The IT Support Engineer / Junior Technologist is based in our Kuala Lumpur office and looks after IT for the 1000heads APAC business, roughly 40 people across Kuala Lumpur, Sydney, Melbourne and Tokyo. The role splits three ways: around 40% is day-to-day IT support for APAC, around 10% is working with our global IT team in London and covering the occasional out-of-hours request, and the remaining 50% is spent on regional technology projects alongside our Technical Director, AI Specialist and Full Stack Developer.
Posted
21 days ago
Undisclosed
KL City
- Strong Technical Support and Troubleshooting skills to resolve user issues efficiently.
- Knowledge of Information Technology fundamentals, including hardware, software, and basic networking.
- Experience with IT Service Management practices and ticketing systems. ...
Posted
25 days ago
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