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Technical Support Specialist Jobs in Federal Territory - September 2026 - Urgent Hiring
Showing 130 jobs results for
"technical support specialist"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Drive incident and outage management, investigation, and restoration processes.
- Monitor systems and analyze trends to enhance performance and prevent incidents.
- Track and facilitate the acceptance of changes to production environments. ...
Posted
4 days ago
Undisclosed
KL City
- We are hiring for a client in Kuala Lumpur, Malaysia Koreal speaking Technical Support specialist.
- Job Summary
- We are looking for enthusiastic early-career IT Technical Support professionals (1–3 years of experience) with a strong foundation in the Korean language and a passion for technology. This role offers an exciting opportunity to further develop your career in the dynamic field of IT networking, where you will gain hands-on exposure to areas such as Collaboration, Enterprise Networking, Service Provider Networking, and Network Security while enhancing your technical and problem-solving skills. ...
Posted
16 days ago
Undisclosed
KL City
- Serve as the primary point of contact for Japanese-speaking customers in Rapsodo's Japan market
- Respond to and manage customer support enquiries through email, phone, chat, and ticketing systems
- Provide clear, accurate, and professional technical support in Japanese and English ...
Posted
15 days ago
Undisclosed
KL City
- Candidates should possess skills in Technical Support and Information Technology, with the ability to handle common hardware, software, and network issues.
- Candidates should possess skills in Troubleshooting, including diagnosing problems, identifying root causes, and implementing effective solutions.
- Candidates should possess skills in Service Desk and Help Desk Support, managing tickets, prioritizing requests, and delivering timely, customer-focused assistance. ...
Posted
3 days ago
Demant Technology And Innovation Centre Malaysia
Undisclosed
KL City
- Provide Level 1 and Level 2 IT support via phone, email, remote access, and onsite assistance.
- Troubleshoot, maintain, and configure hardware, software, and peripheral devices.
- Deliver IT services in accordance with established ITIL-based processes, including incident management, request fulfilment, change management, release management, and business-critical support. ...
Posted
8 days ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
7 days ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
7 days ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
a month ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
7 days ago
MYR4,000 - MYR4,500 Per Month
KL City
- Handling Voice/ Non -Voice customer, including detailed recording of the issue according to defined processes.
- Required to speak, read and write in English and Vietnamese language (additional languages would be a plus point).
- Attractive Salary (RM4,000 – RM4,500). ...
Posted
25 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.
- Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
3 days ago
Undisclosed
KL City
- Strong technical support skills, including responding to user issues, providing remote and on-site assistance, and documenting resolutions.
- Hands-on experience with computer maintenance and computer repair, including hardware installation, component replacement, and system optimization.
- Proficiency in troubleshooting, including diagnosing hardware, software, and network-related problems and implementing effective solutions. ...
Posted
2 days ago
Undisclosed
KL City
- Provide advanced L2/L3 support for enterprise applications (e.g., QMS, LMS, EAM) hosted on-premises and in the cloud (AWS/Azure).
- Troubleshoot complex application, infrastructure, and integration issues utilizing deep log file analysis and performance metrics.
- Administer and configure IIS / Windows Server environments for overlaying applications (app pool restarts, log management). ...
Posted
2 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Inspect and diagnose laptops and Chromebooks for hardware and software issues.
- Troubleshoot computer hardware and software problems.
- Repair and replace computer components when required. ...
Posted
11 hours ago
MYR3,000 - MYR4,000 Per Month
KL City
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Handle all incidents and request by escalating tickets to the right channel
- Perform remote troubleshooting through diagnostic techniques and pertinent questions ...
Posted
8 hours ago
Undisclosed
KL City
- Full Visa Sponsorship
- Flight Ticket Provided
- Accommodation Support ...
Posted
4 days ago
Undisclosed
KL City
- Provide application enhancement and production support for banking systems.
- Perform problem investigation, root cause analysis (RCA), solution design, development, and implementation.
- Perform code-level defect fixing and application enhancements. ...
Posted
4 days ago
Transcosmos Malaysia (TCMY)
MYR9,000 - MYR10,000 Per Month
KL City
- Technical Service Desk
- Must-Have:
- § Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses ...
Posted
6 days ago
Undisclosed
KL City
- Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an IT Support Technician in Kuala Lumpur, Malaysia to provide hands-on technical support to employees and operational teams across Katalyst’s Kuala Lumpur locations. This is an exciting opportunity to support reliable local technology operations while collaborating with global IT teams to resolve complex technical issues.
Posted
8 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Provide application support and system maintenance for customers to ensure smooth business operations.
- Assist in system installation, setup, and deployment for new clients (onsite or remote), including occasional overseas travel if required.
- Participate in standby shifts according to duty roster to provide after-hours support. ...
Posted
8 days ago
MYR4,500 - MYR6,000 Per Month
KL City
- System Management Oversight: Manage the system management units, including servers, networks, infrastructure, IT operations, endpoint management, and cybersecurity.
- IT Request Delegation: Delegate IT tickets and requests among team members, ensuring follow-through and timely resolution.
- Inventory Management: Monitor and maintain up-to-date information regarding IT inventory for efficient deployment and installation. ...
Posted
8 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- Implementation of accounting and inventory solutions
- Provide technical support and training to end users
- Develop test scenarios and test case to deploy applications ...
Posted
8 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
8 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
8 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
12 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Provide application support and maintenance for clients, including POS and related systems.
- Assist with system installation, configuration, and client onboarding (onsite and remote).
- Conduct user training, system demonstrations, and product walkthroughs. ...
Posted
13 days ago
Undisclosed
KL City
- Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA.
- Track ticket status and make sure no missing SLA (service level agreement).
- To prepare daily and detailed technical support report. ...
Posted
14 days ago
Undisclosed
KL City
- Respond to customer inquiries and handle technical issues via phone, email, and chat in both Korean and English professionally with appropriate solutions effectively
- Coordinate with Japan IT team, HQ and other external parties to solve problems
- Troubleshoot and resolve hardware and software problems ...
Posted
14 days ago
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