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Technical Support Specialist Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 232 jobs results for
"technical support specialist"
in Kuala Lumpur
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Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a day ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
10 hours ago
MYR3,000 - MYR4,000 Per Month
KL City
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Handle all incidents and request by escalating tickets to the right channel
- Perform remote troubleshooting through diagnostic techniques and pertinent questions ...
Posted
3 days ago
Undisclosed
KL City
- Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
- Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
- Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
7 days ago
Agensi Pekerjaan CS MALAYSIA Sdn Bhd
Undisclosed
KL City
- Provide first-line technical support to employees via ticketing system.
- Diagnose and resolve typical hardware, software, and network-related issues.
- Provide remote support across various locations and time zones, using standard remote support tools and clear communication to resolve issues. ...
Posted
7 days ago
Undisclosed
KL City
- Confers with customers via phone, email or chat to diagnose technical and/or system problem troubleshoot, repair and test solutions. Fully documents and escalates if necessary.
- Follows procedures to troubleshoot client-server software application issues that may involve Microsoft SQL, web servers, credit card payment terminals, network printers, and Android/IOS devices.
- Responds to situations where standard procedures have failed to isolate or correct system or software failures through customer-centric interpersonal skills and providing technical product knowledge. ...
Posted
7 days ago
Undisclosed
KL City
- Full Visa Sponsorship
- Flight Ticket Provided
- Accommodation Support ...
Posted
7 days ago
Undisclosed
KL City
- Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
9 days ago
Rosemallow Technologies Pvt Ltd
Undisclosed
KL City
- Lead and execute all aspects of New Product Introduction (NPI) activities, ensuring customer validation and acceptance. This includes developing and designing network configurations tailored to specific customer requirements
- Conduct engaging product demonstrations and proof‑of‑concept trials to showcase new solutions, as well as executing comprehensive acceptance tests in both Nokia labs and customer environments.
- Facilitate workshops and perform fault analysis to resolve issues during NPI activities. ...
Posted
10 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Handle all incidents and request by escalating tickets to the right channel
- Perform remote troubleshooting through diagnostic techniques and pertinent questions ...
Posted
11 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Inspect and diagnose laptops and Chromebooks for hardware and software issues.
- Troubleshoot computer hardware and software problems.
- Repair and replace computer components when required. ...
Posted
11 days ago
Undisclosed
KL City
- Provide advanced L2/L3 support for enterprise applications (e.g., QMS, LMS, EAM) hosted on-premises and in the cloud (AWS/Azure).
- Troubleshoot complex application, infrastructure, and integration issues utilizing deep log file analysis and performance metrics.
- Administer and configure IIS / Windows Server environments for overlaying applications (app pool restarts, log management). ...
Posted
12 days ago
Undisclosed
KL City
- Strong technical support skills, including responding to user issues, providing remote and on-site assistance, and documenting resolutions.
- Hands-on experience with computer maintenance and computer repair, including hardware installation, component replacement, and system optimization.
- Proficiency in troubleshooting, including diagnosing hardware, software, and network-related problems and implementing effective solutions. ...
Posted
12 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.
- Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
13 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.
- Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
13 days ago
Undisclosed
KL City
- Handle complex cases and escalations from L1/L2 teams, including technical, product, payment, integration, and operational issues.
- Investigate issues, perform root-cause analysis, and identify effective solutions or workarounds.
- Act as a subject matter expert and provide guidance to Customer Support agents and Team Leads. ...
Posted
13 days ago
Undisclosed
KL City
- Full Visa Sponsorship
- Flight Ticket Provided
- Accommodation Support ...
Posted
15 days ago
Undisclosed
KL City
- Provide application enhancement and production support for banking systems.
- Perform problem investigation, root cause analysis (RCA), solution design, development, and implementation.
- Perform code-level defect fixing and application enhancements. ...
Posted
15 days ago
Transcosmos Malaysia (TCMY)
MYR9,000 - MYR10,000 Per Month
KL City
- Technical Service Desk
- Must-Have:
- § Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses ...
Posted
17 days ago
Undisclosed
KL City
- Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an IT Support Technician in Kuala Lumpur, Malaysia to provide hands-on technical support to employees and operational teams across Katalyst’s Kuala Lumpur locations. This is an exciting opportunity to support reliable local technology operations while collaborating with global IT teams to resolve complex technical issues.
Posted
18 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Provide application support and system maintenance for customers to ensure smooth business operations.
- Assist in system installation, setup, and deployment for new clients (onsite or remote), including occasional overseas travel if required.
- Participate in standby shifts according to duty roster to provide after-hours support. ...
Posted
18 days ago
MYR4,500 - MYR6,000 Per Month
KL City
- System Management Oversight: Manage the system management units, including servers, networks, infrastructure, IT operations, endpoint management, and cybersecurity.
- IT Request Delegation: Delegate IT tickets and requests among team members, ensuring follow-through and timely resolution.
- Inventory Management: Monitor and maintain up-to-date information regarding IT inventory for efficient deployment and installation. ...
Posted
18 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- Implementation of accounting and inventory solutions
- Provide technical support and training to end users
- Develop test scenarios and test case to deploy applications ...
Posted
19 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
19 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
19 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
23 days ago
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