Provide on-site Application and Technical first level support for the e-Tanah System based at site office.
Educating Pejabat Tanah user on how to work e-Tanah System and providing guidance by taking them through step-by-step procedures either over the phone, online or in person.
Responsible to manage all issues related to e-Tanah System reported by the Pejabat Tanah user under portfolio to support e-Tanah System.
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We are seeking a motivated, detail-oriented Junior IT Technician to join our growing IT department. In this role, you will provide essential desktop support, maintain network and system operational readiness, and assist employees with daily technical issues. This is an excellent opportunity for fresh graduates or junior technicians eager to expand their skills across hardware, software, and enterprise IT infrastructure.
Key Responsibilities
Technical Support: Serve as the primary point of contact for internal IT helpdesk requests, troubleshooting hardware, software, and basic network issues.
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Administer, configure, and maintain Linux, Windows Server, and NVIDIA GPU/AI compute nodes, including OS deployment, kernel & cluster updates, system patching, hypervisor management, and performance tuning.
Oversee data center physical safety, rack setup, power/cooling distribution, cabling, and scheduled preventative servicing.
Execute system administration tasks for backup, disaster recovery, server health monitoring, and storage capacity planning.
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commercial & Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
This position provides the desktop support for the first contact point for customers. You will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards
Performed Desktop Support services to users
This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations
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