Tecnical Support Jobs in Petaling Jaya - September 2026 - Urgent Hiring

Showing 53 jobs results for "tecnical support" in Petaling Jaya
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MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Gather information about software and subscription entitlement usage by reaching out to customers.
  • Obtain feedback on Customer Satisfaction Scores (CSAT).
  • Track renewal status and encourage customer renewal. ...
Sales Support Customer Relationship Management (CRM)
+1
Posted
a month ago
  • · Able to work under pressure and adapt to new technologies and support processes.
  • Job Summary
  • We are seeking a Technical Support Engineer to provide technical support for IT endpoint devices, including laptops, monitors, and peripherals. The role involves hardware diagnosis, warranty support, parts coordination, vendor management, ticket administration, and customer service. The engineer will work with internal technical teams, vendors, and authorised service providers to ensure timely resolution within agreed SLAs. ...
Posted
12 days ago
  • Plan, configure, and coordinate the deployment of POS terminal sets to outlets, ensuring smooth and timely roll-out execution
  • Monitor and troubleshoot outlet network connections to maintain consistent system uptime and operational continuity
  • Liaise with shopping mall management teams to facilitate sales data integration with their respective servers ...
Posted
14 days ago
  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
  • Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
5 days ago
  • Certificate/Diploma/Degree in Electrical/Electronics Engineering
  • Minimum one year working experience in computer industry
  • Own transport preferable and willing to travel outstation
Posted
a month ago

Priority Solution Consultancy Sdn Bhd

  • Provide helpdesk and technical support to end users.
  • Provide IT support to the office, including computers, printers, and other office IT equipment.
  • Manage and maintain computer hardware, software, and IT equipment. ...
Posted
15 days ago
  • Provide client support and technical issue resolution on products and services;
  • Diagnosing, troubleshooting hardware and software issues and repairing devices;
  • Identify and correct or advise on operational issues in clients’ computer systems; ...
Posted
20 days ago

Personal Collection Direct Selling Inc.

  • Provide Tier 2/3 technical support, troubleshooting complex hardware, software, network, and system issues through phone, email, chat, and remote assistance.
  • Diagnose root causes using logs, system data, code review, and basic SQL queries; implement fixes, workarounds, and configuration changes.
  • Monitor and maintain IT systems, hardware, operating systems, applications, and network connectivity; assist in deployments, migrations, and integrations. ...
Posted
20 days ago
  • Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
  • AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
  • Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
11 days ago
  • Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
  • AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
  • Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
12 days ago
  • Serve as a subject matter expert and technical support on Quantum solutions, focusing on the challenges and complexities of managing the tsunami of unstructured data, associated technical workflows and the intricacies of media workflows. Provide guidance on solution implementation and ensure optimal performance.
  • Demonstrates excellent interpersonal skills, effective listening, demonstrates logical trouble shooting techniques when documented procedures fail to resolve the issue, concern with quality deliverables and appropriate sense of urgency in fulfilling customer requirements.
  • Able to isolate problems to the product, ecosystem, or backup hosts/software. Work closely with product engineering, providing feedback for solution improvement. ...
Posted
a month ago
  • Serve as a subject matter expert and technical support on Quantum solutions, focusing on the challenges and complexities of managing the tsunami of unstructured data, associated technical workflows and the intricacies of media workflows. Provide guidance on solution implementation and ensure optimal performance.
  • Demonstrates excellent interpersonal skills, effective listening, demonstrates logical trouble shooting techniques when documented procedures fail to resolve the issue, concern with quality deliverables and appropriate sense of urgency in fulfilling customer requirements.
  • Able to isolate problems to the product, ecosystem, or backup hosts/software. Work closely with product engineering, providing feedback for solution improvement. ...
Posted
a month ago
  • Support technical helpdesk team and provide excellent customer service and resolve technical issues via calls and emails (to customers and operation organization)
  • Support product test, ensure test request deliver on time.
  • Operate the virtual studio system - to support technical training ...
Posted
a month ago
  • Provide technical assistance for hardware, software, and network issues through onsite, remote, phone, or email support.
  • Set up, image, and maintain end-user devices including laptops, desktops, mobile devices, and peripherals.
  • Install, update, and troubleshoot operating systems, Microsoft Office, antivirus tools, and other critical applications as needed. ...
Posted
a month ago
  • Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Posted
25 days ago
  • Job Description:
Posted
25 days ago
  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
  • Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
a month ago
  • Diagnose, troubleshoot, and repair POS equipment, electronic devices, tablets, and related peripherals.
  • Perform hardware, component-level, and PCB board repairs, including soldering, desoldering, circuit troubleshooting, connector repairs, and board-level repairs.
  • Replace faulty components such as screens, batteries, storage devices, power supplies, circuit boards, and other hardware modules. ...
Posted
a month ago
  • Diagnose, troubleshoot, and repair POS equipment, electronic devices, tablets, and related peripherals.
  • Perform hardware, component-level, and PCB board repairs, including soldering, desoldering, circuit troubleshooting, connector repairs, and board-level repairs.
  • Replace faulty components such as screens, batteries, storage devices, power supplies, circuit boards, and other hardware modules. ...
Posted
a month ago
  • Assist dealers in solving complex technical issues
  • Provide guidelines, training, and updates
  • Ensure consistent service quality across all dealerships ...
Posted
a month ago
  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
  • Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
17 days ago
  • Provide courteous and timely technical support to end-users via phone, email, or chat, assisting with IT-related issues, questions, and service requests.
  • Troubleshoot hardware and software problems, identify root causes, and work towards effective solutions. Escalate complex issues to higher-level support as needed.
  • Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate tracking and resolution of incidents. ...
Posted
13 days ago
  • Applies company policies and procedures to resolve routine issues
  • Works on problems of limited scope
  • Receives detailed instructions ...
Posted
2 days ago
  • Handle walk-in, incoming call and email enquiries from the sales force, demonstrating excellent customer service skills to meet and exceed customer expectations.
  • Follow up on and resolve complaints, ensuring satisfactory closure within the agreed service standards.
  • Work closely with team members and leaders to achieve quality outcomes and productivity targets. ...
Posted
18 days ago
  • Provide IT in-house (internal) and onsite support for clients.
  • Setup, configure, support, diagnose, troubleshoot and maintain various IT hardware (desktop, laptop, server), software (windows, office, exchange, AD, backup, etc), network (switches, routers, firewalls, wireless, etc), printers, storage, applications, web & email hosting and Internet Security.
  • Provide helpdesk, phone and remote assistance to clients. ...
Posted
20 days ago
  • Provide courteous, timely, and professional technical support to end-users via phone and email, assisting with IT-related incidents, inquiries, and service requests.
  • Receive, understand, and accurately document user issues, ensuring sufficient information is captured for troubleshooting, escalation, and resolution.
  • Log, update, monitor, and manage service desk tickets using BMC and ServiceNow, ensuring accurate categorization, prioritization, assignment, documentation, and timely follow-up. ...
Posted
13 days ago
  • Support daily IT MFG systems related tickets – Windows Server 2012 / 2016 / 2019 issues, Service Pack upgrade, Security Patching, MFG application rollout, File Server Management, RedHat Linux administration, IIS management, SQLserver, healthcheck and monitoring, level 1 IT end user support on clients, application, network and services, and other tasks requested by Site IT Supervisor.
  • To manage site helpdesk operations, provide technical guidance, deliver helpdesk efficiency report, and other tasks requested by Site IT Supervisor
  • Perform administrative functions for all IT Manufacturing and APAC IT, including coordination and communication. Maintain documentation, organize meetings and events, and ensure confidentiality and compliance according to Policy ...
Posted
20 days ago
  • Applies company policies and procedures to resolve routine issues
  • Works on problems of limited scope
  • Receives detailed instructions ...
Posted
20 days ago
  • Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company. Previous call center.
  • Answer contacts promptly and professionally
  • Log/Validate all contacts Call Handling Database ...
Posted
8 days ago