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Tecnical Support Jobs in Wp Kuala Lumpur - September 2026 - Urgent Hiring
Showing 399 jobs results for
"tecnical support"
in Wp Kuala Lumpur
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MYR1,000 - MYR1,000 Per Month
KL City
- Learn and understand the different types of valves and related products supplied by the company.
- Help compile and organize engineering documents, datasheets, and drawings.
- Coordinate with internal teams (project engineer & document controller) to obtain required technical information. ...
Posted
a month ago
MYR2,400 - MYR2,400 Per Month
KL City
- Receive and manage IT incidents and service requests from clients/users.
- Provide first-level technical support through phone, email, WhatsApp or ticketing system.
- Record complete incident details and user information in the ticketing system. ...
Posted
15 days ago
Undisclosed
KL City
- Candidates should possess skills in Technical Support and Information Technology, with the ability to handle common hardware, software, and network issues.
- Candidates should possess skills in Troubleshooting, including diagnosing problems, identifying root causes, and implementing effective solutions.
- Candidates should possess skills in Service Desk and Help Desk Support, managing tickets, prioritizing requests, and delivering timely, customer-focused assistance. ...
Posted
16 days ago
Undisclosed
KL City
- Provide First Call Resolution (FCR) technical support to customers via phone, self-service tickets and live chat, ensuring requests are responded to in a timely manner.
- Perform first-level troubleshooting for reported incidents and escalate unresolved issues to the appropriate second-level resolver groups in accordance with established work instructions.
- Identify and resolve customer issues and enquiries accurately and completely within committed turnaround times and ServiceDesk standards. ...
Posted
17 hours ago
Undisclosed
KL City
- Act as the first point of contact for IT incidents and service requests across the APAC region.
- Deliver prompt, professional, and customer-focused support through approved support channels.
- Resolve incidents and requests at first contact wherever possible to minimise business disruption. ...
Posted
2 days ago
Undisclosed
KL City
- Provide First Call Resolution (FCR) technical support to customers via phone, self-service tickets and live chat, ensuring requests are responded to in a timely manner.
- Perform first-level troubleshooting for reported incidents and escalate unresolved issues to the appropriate second-level resolver groups in accordance with established work instructions.
- Identify and resolve customer issues and enquiries accurately and completely within committed turnaround times and ServiceDesk standards. ...
Posted
9 hours ago
Undisclosed
KL City
- Helpdesk & Incident Response: Serve as the primary responder for inbound technical tickets via Zoho Desk, phone, and chat; triage, categorize, and document issues accurately.
- Basic System & Endpoint Management: Perform routine endpoint monitoring, patch management, software installations, and device onboardings/offboardings using NinjaOne RMM.
- Troubleshooting: Diagnose and resolve common Level 1 IT issues, including Windows/macOS OS glitches, password resets, Microsoft 365/Google Workspace account issues, network connectivity, and basic printer/peripheral setups. ...
Posted
3 days ago
Undisclosed
KL City
- Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
11 days ago
Undisclosed
KL City
- Strong Technical Support and Troubleshooting skills to resolve user issues efficiently.
- Knowledge of Information Technology fundamentals, including hardware, software, and basic networking.
- Experience with IT Service Management practices and ticketing systems. ...
Posted
13 days ago
Undisclosed
KL City
- Provide expert first-level technical assistance to clients in Japanese Language across multiple communication channels (phone, email, chat).
- Conduct thorough troubleshooting to resolve hardware and software issues.
- Document all technical interactions and resolutions with detailed documentation. ...
Posted
13 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- IT support: 1 year (Required)
- Help desk: 1 year (Required)
- SLA Compliance: 1 year (Required) ...
Posted
13 days ago
MYR9,000 - MYR10,999 Per Month
KL City
- Effectively resolve Level 1.5 Service Desk technical queries as per the deliverables outlined
- Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
- Provide remote support to Japanese and English user when connected by calls, email or chat when users are facing issue with their computer system. ...
Posted
13 days ago
Undisclosed
KL City
- Lead, mentor, and develop the IT Service Desk team to ensure high performance and engagement.
- Manage scheduling, workload distribution, and resource planning to meet service
- Conduct regular performance reviews, set KPIs, and implement development ...
Posted
14 days ago
Undisclosed
KL City
- Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an IT Support Technician in Kuala Lumpur, Malaysia to provide hands-on technical support to employees and operational teams across Katalyst’s Kuala Lumpur locations. This is an exciting opportunity to support reliable local technology operations while collaborating with global IT teams to resolve complex technical issues.
Posted
20 days ago
Undisclosed
KL City
- Act as the primary escalation point for all critical and high-priority IT incidents.
- Lead and manage Service Desk (L1) operations across calls, emails, chat, and ticketing platforms.
- Monitor, manage, and ensure adherence to SLA/OLA targets (response, resolution, backlog). ...
Posted
15 days ago
Undisclosed
KL City
- Provide support and resolution on 1st level end-user telephonic/email enquiries and issues on in-house and external applications and standard PC and notebook problem related to Hardware and Operating System, file/print services.
- Logging of service desk calls and documentation of all user requests and problem resolution in Ticketing system.
- Troubleshooting, setup all PC hardware, notebook, MS Windows, O365, Internet browser, VPN, wireless, Outlook email client and other in house or external application problems. ...
Posted
21 days ago
Undisclosed
KL City
- Team Lead: Serve as the primary technical lead, responsible for task prioritization, workload management, and providing technical direction for the IT team.
- Mentorship: Provide guidance, training, and oversight for junior team members supporting internal IT and security operations.
- Collaboration: Partner with internal stakeholders, management, and external vendors to deliver scalable, business-aligned technology solutions. ...
Posted
21 days ago
Undisclosed
KL City
- Provide Level 1 IT support to end users.
- Install, set up, configure and upgrade desktops, laptops, software and related IT equipment.
- Troubleshoot common hardware, software, application, printer and connectivity issues. ...
Posted
16 days ago
Undisclosed
KL City
- Provide regular on site technical assistance to end users.
- Support the successful delivery of the CMW migration programme.
- Improve user experience through timely incident resolution and request fulfilment. ...
Posted
6 days ago
Undisclosed
KL City
- The IT Support Engineer / Junior Technologist is based in our Kuala Lumpur office and looks after IT for the 1000heads APAC business, roughly 40 people across Kuala Lumpur, Sydney, Melbourne and Tokyo. The role splits three ways: around 40% is day-to-day IT support for APAC, around 10% is working with our global IT team in London and covering the occasional out-of-hours request, and the remaining 50% is spent on regional technology projects alongside our Technical Director, AI Specialist and Full Stack Developer.
Posted
8 days ago
Undisclosed
KL City
- 2 to 4 years in an IT support or IT engineer role, ideally supporting more than one office
- Strong troubleshooting across macOS and Windows
- Confident with Microsoft 365 and Entra ID; working knowledge of Google Workspace ...
Posted
9 days ago
Undisclosed
KL City
- 2 to 4 years in an IT support or IT engineer role, ideally supporting more than one office
- Strong troubleshooting across macOS and Windows
- Confident with Microsoft 365 and Entra ID; working knowledge of Google Workspace ...
Posted
9 days ago
Apex Infosystem Sdn. Bhd.
Undisclosed
KL City
- Trusted Technology, Delivered with Integrity.
- Base: Sungai Buloh, Selangor (Work Area cover Shah Alam , Putrajaya & Klang Valley)
- Reporting To: Technical Manager ...
Posted
9 days ago
Tata Consultancy Services
Undisclosed
KL City
- Answers and responds to inbound calls \chat\email from end-users regarding issues
- Creates and documents all support calls from the user community into the service desk tracking software (ITSM tool)
- Applies skills to resolve all technical trouble tickets at the service desk before referring to technical support ...
Posted
9 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.
- Log, categorize, prioritize, and track incidents and service requests in accordance with established service management processes.
- Diagnose and troubleshoot hardware, software, network, and application-related issues, escalating complex cases when necessary. ...
Posted
13 days ago
Demant Technology And Innovation Centre Malaysia
Undisclosed
KL City
- Provide Level 1 and Level 2 IT support via phone, email, remote access, and onsite assistance.
- Troubleshoot, maintain, and configure hardware, software, and peripheral devices.
- Deliver IT services in accordance with established ITIL-based processes, including incident management, request fulfilment, change management, release management, and business-critical support. ...
Posted
21 days ago
Undisclosed
KL City
- Act as the first point of contact for IT incidents and service requests across the APAC region.
- Deliver prompt, professional, and customer-focused support through approved support channels.
- Resolve incidents and requests at first contact wherever possible to minimise business disruption. ...
Posted
21 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Provide Level 1 and Level 2 IT support through the ticketing system, phone, email, remote support tools, and onsite support.
- Diagnose and resolve hardware, software, operating system, network, printer, and application-related issues.
- Provide onsite technical support for desktops, laptops, printers, POS systems, and other IT equipment. ...
Posted
21 days ago
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