Part-Time Cinema Crew (Concession & Guest Services) – TGV Sunway Square

Location: TGV Cinemas, Sunway Square Mall
Job Type: Part-Time (Shift-Based)
Shift Duration: 4 to 8 hours per shift (based on operational requirements)
Category: Customer Service / Hospitality / Entertainment

About the Role

Are you passionate about movies, guest hospitality, and working in a dynamic environment? TGV Cinemas is looking for reliable and enthusiastic Part-Time Cinema Crew Members to join our team at Sunway Square Mall!

You will be the face of TGV, ensuring every moviegoer enjoys a seamless, welcoming, and high-quality entertainment experience from the concession stand to the cinema hall.

Key Responsibilities

Concession Counter Operations:

Prepare and serve signature popcorn, snacks, and beverages efficiently following food safety and hygiene standards.
Operate the Point of Sale (POS) system accurately for cash, card, and e-wallet transactions.
Actively promote current combo sets, seasonal snacks, and cinema promotions to guests.

Guest Services & Floor Support:

Welcome guests with a friendly attitude and assist with ticket scanning, self-service kiosks, and directional guidance.
Help manage hall entrance flow during peak movie hours.

Hall & Lobby Maintenance:

Conduct quick turnarounds and cleanups inside cinema halls between showtimes.
Ensure concession stations, counters, and lobby areas remain clean, well-stocked, and organized throughout your shift.

Working Hours & Availability

Shift Duration: 4 to 8 hours per shift, scheduled according to daily cinema operational requirements.
Flexibility: Must be willing to work shift rotations, including weekends, public holidays, and evening/closing shifts.

Requirements

Skills: Good communication skills, a positive customer-first mindset, and basic cash-handling accuracy.
Background: Open to high school graduates, university/college students, and entry-level job seekers. Experience in F&B, retail, or hospitality is a plus!
Attributes: Punctual, proactive, friendly, and team-oriented.

What We Offer

Flexible Shift Scheduling: Adapted to business requirements (ideal for students and part-timers).
Structured On-the-Job Training: Full guidance provided to ensure you feel confident in every role.
Supportive Work Culture: A fun, friendly, and fast-paced team environment.

Pay: RM9.00 per hour

Expected hours: No less than 4.0 per week

Application Question(s):

Are you available to work shift-based schedules ranging from 4 to 8 hours per shift, including weekends, evening/closing shifts, and public holidays?
Are you able to reliably commute to TGV Cinemas at Sunway Square Mall for late night/closing shifts?

Work Location: In person

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Part-Time Cinema Crew (Concession - Guest Services) – TGV Sunway Square