Responsible for assisting in the onboarding and maintenance of agency and host resources in the Malaysia region, and maintaining cooperative relationships.
Analyze live streaming situations and data, assist in developing operational strategies to improve streaming performance and data.
Assist in organizing various online and offline revenue and content operation activities locally.
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Responsible for assisting in the onboarding and maintenance of agency and host resources in the Malaysia region, and maintaining cooperative relationships.
Analyze live streaming situations and data, assist in developing operational strategies to improve streaming performance and data.
Assist in organizing various online and offline revenue and content operation activities locally.
...
Acquire and incubate brands, principals, distributors and key merchants that contribute meaningful GMV growth within Makeup & Skincare
Build and maintain strong relationships with merchants, negotiate commercial plans and secure best deals based on campaign priorities and seasonality
Identify growth opportunities for merchants through assortment expansion, pricing strategy, content, livestream and affiliate levers, while building JBPs
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Acquire and incubate brands, principals, distributors and key merchants that contribute meaningful GMV growth within Makeup & Skincare
Build and maintain strong relationships with merchants, negotiate commercial plans and secure best deals based on campaign priorities and seasonality
Identify growth opportunities for merchants through assortment expansion, pricing strategy, content, livestream and affiliate levers, while building JBPs
...
Data Analysis & Reporting: Work closely with the team to gather, analyze, and interpret operational data to improve efficiency and achieve business goals. Generate regular operational reports to support the team.
Operations & System Support: Support the setup and maintenance of system tasks, collaborating closely with the operations team to ensure smooth task execution and onboarding for sellers.
Data Visualization: Assist in designing, creating, and maintaining data visualizations and interactive dashboards.
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Data Analysis & Reporting: Work closely with the team to gather, analyze, and interpret operational data to improve efficiency and achieve business goals. Generate regular operational reports to support the team.
Operations & System Support: Support the setup and maintenance of system tasks, collaborating closely with the operations team to ensure smooth task execution and onboarding for sellers.
Data Visualization: Assist in designing, creating, and maintaining data visualizations and interactive dashboards.
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Campaign planning for category events, Super brand day and other major seller & brand marketing campaigns with TikTok
Comprehensive understanding for Live-streaming content operation and product assortment strategy
Work as a Campaign Executive with related stakeholders to ensure the campaign is running smoothly, including promotion setting, creator sourcing, product delivery track, and communication with cross functional teams
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Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).
Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous process optimization.
Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM). Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy.
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