Collect, analyze, and provide actionable insights from HR data to support decision-making and drive continuous improvement of HR systems, processes, and operations. Lead and support system enhancements and process changes to improve the efficiency and effectiveness of HR operations.
Provide guidance and support on employee relations matters, ensuring fair and consistent resolution in alignment with company policies and legal requirements. Act as a trusted advisor to employees and leaders on employee relations issues.
Oversee the preparation of documentation for employee mobility and transfers, ensuring compliance with company policies and legal requirements. Support a smooth transition experience for employees moving across roles or locations....
Develop, implement and manage new product or service launch readiness programs to ensure trustworthy and excellent service experiences - maintaining or improving customer satisfaction and cost efficiency.
Manage and prioritize global and regional projects related to TTS partners (Sellers and Creators) / customers (Buyers) experience and service quality. Collaborate with cross-functional teams and stakeholders to identify, evaluate and address risks, opportunities and dependencies across project stages.
Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact....