Trainer Jobs in Federal Territory - September 2026

Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).
Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous process optimization.
Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM). Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy. ...

Posted

3 days ago

TikTok

KL City

Posted

9 days ago

KL City

Organize and support coordination of cross-departmental resources to define and support business growth activities.
Collaborate with our teams in Southeast Asia to conduct external analysis on market trends, customer behaviors, and competitive positions (e.g. market segmentation and opportunity sizing) to derive findings and recommendations.
Support evaluation of proposals & initiatives of project owners, and category managers to ensure necessary budget, returns requirements, and business rationales are met ...

Posted

9 days ago

KL City

Campaign planning for category events, Super brand day and other major seller & brand marketing campaigns with TikTok
Comprehensive understanding for Live-streaming content operation and product assortment strategy
Work as a Campaign Executive with related stakeholders to ensure the campaign is running smoothly, including promotion setting, creator sourcing, product delivery track, and communication with cross functional teams ...

Posted

9 days ago