Process Coordination: Administer full-cycle performance appraisal and KPI review exercises by tracking timelines, organising documentation, and facilitating communication between employees and managers
Evaluation Sessions: Coordinate performance evaluation sessions, preparing summaries, consolidating stakeholder input, and reporting timely findings to guide leadership decision-making
Performance Support: Assist department heads with probation reviews, performance evaluations, and the facilitation of Performance Improvement Plans (PIP), disciplinary procedures, and counselling processes
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Strategies and lead end-to-end training and development programmes across the store network, covering onboarding, continuous learning, and staff capability building.
Partner with HR to support field operations succession planning, staff retention initiatives, and leadership pipeline readiness.
Design and deliver operational training on SOP compliance, cashiering, customer service, service recovery, and store performance standards.
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Collaborate with Hartalega Project Teams to introduce new technologies and implement corresponding training modules effectively.
Develop and enhance learning resources based on updated subject areas, and organize and deliver training programs supported by structured training and assessment plans.
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Arrange and deliver online or offline training sessions for retail team on pet care and product knowledge. Prepare training materials and provide essential information to support these programs.
Develop and implement training strategies, update the Learning Management System (LMS), monitor staff and PCC performance, and report on training progress.
Update product images, categories, and descriptions in Dweb, add new products, and remove discontinued items to keep listings current.
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Arrange and deliver online or offline training sessions for retail team on pet care and product knowledge. Prepare training materials and provide essential information to support these programs.
Develop and implement training strategies, update the Learning Management System (LMS), monitor staff and PCC performance, and report on training progress.
Update product images, categories, and descriptions in Dweb, add new products, and remove discontinued items to keep listings current.
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You have experience in Learning Operations, Learning & Development, LMS Administration, Training Administration, Programme Coordination, Product Ownership, or a related field
Influence the future direction of the AUEN Academy and learning ecosystem.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
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