Take ownership of all UX-based projects / tasks assigned; ensure the highest level of optimisation, usefulness, desirability and user / client satisfaction in the journeys, touchpoints & functionalities of the websites, apps and digital solutions that we deliver.
Assume role as UX lead and project consultant: conduct UX discovery workshops, create workable personas, map user journeys, scenarios & experiences, design & conduct usability tests, analyse & report test results, etc.
Advise, guide and/or supervise team members (i.e. writers, designers & other UX practitioners) in their UX deliverables while managing own projects seamlessly.
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