Take ownership of all UX-based projects / tasks assigned; ensure the highest level of optimisation, usefulness, desirability and user / client satisfaction in the journeys, touchpoints & functionalities of the websites, apps and digital solutions that we deliver.
Assume role as UX lead and project consultant: conduct UX discovery workshops, create workable personas, map user journeys, scenarios & experiences, design & conduct usability tests, analyse & report test results, etc.
Advise, guide and/or supervise team members (i.e. writers, designers & other UX practitioners) in their UX deliverables while managing own projects seamlessly.
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Support execution of UX projects assigned by UX leads and senior UX researchers, helping ensure delivered journeys, touchpoints, and content meet user and client needs.
Assist in discovery workshops, persona creation, journey mapping, and usability testing under senior guidance, gaining hands-on exposure to content vetting and UX copywriting.
Deliver smaller work streams independently while assisting senior team members across the wider UX and content process.
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