Participate in discussions with the business / program managers on understanding the scope of work, rules and enhancements that are needed to perform User Acceptance Test (UAT).
Create a comprehensive, clear and concise test plan, test scenarios and scripts for User Acceptance Test (UAT)
Review and signoff User Acceptance Test (UAT) plan and scenarios prepared by the business / program management teams within the stipulated timelines.
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Deliver UX and heuristic/usability analysis using appropriate methodologies and techniques.
Conduct end-to-end user testing. Plan, recruit and report using qual and quant (where possible) to provide high value insights into the customers’ needs and pain points.
Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
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