Job Title: Senior Infrastructure Engineer - VMware & Hybrid Platforms

City: Kuala Lumpur

State/Province: Kuala Lumpur

Posting Start Date: 9/7/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.

͏

Areas of responsibility

Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.

SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.

Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.

Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.

Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.

Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.

Team Management-Collaborate with team members to resolve open tickets and service requests.

Knowledge base and continuous learningÂ Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.

͏

Role Summary
We are looking for a highly skilled Infrastructure Engineer with deep expertise in VMware virtualization and strong L2 capabilities across cloud, storage, containers, OS, and network domains. The role involves managing enterprise scale environments, ensuring high availability, performance optimization, and supporting incident management across multiple infrastructure layers.

Key Responsibilities

Act as single point of contact for the Site/Infra
Lead VMware platform operations (vSphere, ESXi, vCenter) including provisioning, performance tuning, patching, and troubleshooting
Handle complex incidents (P1/P2) and drive RCA and permanent fixes across infrastructure layers
Perform L2-level support for:

o NetApp Storage (volumes, snapshots, performance checks)
o OpenShift (cluster health, pods, nodes, deployments)
o Linux (RHEL/CentOS) and Windows Server environments
o Network issues (basic routing, firewall, connectivity debugging)

Ensure infrastructure availability, capacity planning, and compliance adherence
Collaborate with L3 teams/vendors for critical issues and escalations
Automate repetitive tasks using scripts/tools (PowerCLI, Shell, Ansible)
Support DR activities, failover testing, and backup validation
Contribute to continuous improvement initiatives (automation, monitoring optimization, alert reduction)
Maintain technical documentation, SOPs, and runbooks

Technical Skills Required

Primary (Must Have)

Expert-level VMware

o vSphere, ESXi, vCenter administration
o HA, DRS, vMotion, snapshots, datastore management
o Performance tuning and troubleshooting

Secondary (L2 Level – Must Have)

NetApp Storage

o Basic administration, volume management, snapshots, replication awareness

OpenShift / Containers

o Cluster monitoring, pod troubleshooting, basic deployments

Linux

o System administration, logs analysis, patching, troubleshooting

Windows Server

o AD basics, services troubleshooting, patching

Networking

o TCP/IP, DNS, routing fundamentals, firewall basics
________________________________________
Good to Have

Exposure to cldfadfdaoud platforms (Azure/AWS/GCP)
Experience in monitoring tools (Grafana, Dynatrace, Prometheus, etc.)
Automation using PowerCLI, Ansible, Python
Knowledge of ITIL processes (Incident, Change Management)
Certification in any of the above technologies
Knowledge of AI /LLM/ML

________________________________________

Mandatory Skills: VMware Server Admin .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Vmware Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring

Manage Alert

Senior Infrastructure Engineer - VMware - Hybrid Platforms