Scope the deployment alongside Sales (pre-close): Partner with Sales during the quoting stage to translate a customer's space into the right solution—determining appropriate device and gateway quantities, BMS integration pathways, and optimal placement.
Own and manage returns and replacement operations end to end, including coordination with relevant internal teams and logistics partners to ensure timely resolution.
Design, develop, test, document and maintain reusable automation for infrastructure and operational services, including provisioning, configuration, patching, housekeeping and reporting.
Accountable to review, assess and predict inventory levels, call-inflow coordinating daily allocations and planning ahead to optimize staffing levels and to maximize operational results.
Deliver training, test application support and consulting to customer to ensure successful startup and operation of the Keysight ICT, Board Functional test systems and data analytics software.
Provide customers with on-site guidance and training for product trials, help customers solve technical problems, become a technical communication bridge between customers and the company, and maintain good customer relations.
Provide customers with on-site guidance and training for product trials, help customers solve technical problems, become a technical communication bridge between customers and the company, and maintain good customer relations.