6 Workforce Management Analyst Jobs - June 2026 - Urgent Hiring

Showing 6 jobs results for "workforce management analyst"

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Undisclosed

KL City

  • Develop forecasts (short to long-term) and perform capacity planning, including headcount and scenario (“what-if”) modeling
  • Drive workforce optimization across scheduling, shrinkage, and staffing efficiency to meet service level targets
  • Manage and validate historical data and planning assumptions to continuously improve forecast accuracy (target variance within ±5%) ...
Posted
2 days ago
Undisclosed

KL City

  • Develop forecasts (short to long-term) and perform capacity planning, including headcount and scenario (“what-if”) modeling
  • Drive workforce optimization across scheduling, shrinkage, and staffing efficiency to meet service level targets
  • Manage and validate historical data and planning assumptions to continuously improve forecast accuracy (target variance within ±5%) ...
Posted
24 days ago
Undisclosed
  • Rolling out Weekly/Bi-weekly/Monthly Capacity Plans.
  • Planning batches after Coordinating with internal depts. like Ops, HR, Training & IT.
  • Creating Short, Mid & Long Term Forecasts. ...
Posted
11 days ago
SGD2,800 - SGD2,800 Per Month

Singapore

  • Supporting payroll processes (timesheets, CPF, submissions)
  • Managing employee records, work passes, and documentation
  • Assisting with HR compliance matters (MOM submissions, filings) ...
Posted
15 days ago
Undisclosed

KL City

  • Develop, manage, and optimize agent schedules to align with forecasted demand and service level targets across in-house and BPO teams.
  • Make real-time adjustments to schedules in response to unexpected changes such as call volume spikes or staffing availability, in accordance with standard operating procedures (SOPs).
  • Allocate shifts, breaks, and off days by balancing agent preferences, contractual agreements, and business needs. ...
Posted
6 days ago
Undisclosed

KL City

  • About the opportunity
  • - Develop, manage, and optimize agent schedules to align with forecasted demand and service level targets across in-house and BPO teams.
  • · Make real-time adjustments to schedules in response to unexpected changes such as call volume spikes or staffing availability, in accordance with standard operating procedures (SOPs). ...
Posted
a month ago

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