Actively manage daily work processes of designated territory to achieve operational and strategic objectives.-Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
To coordinate all pre-training related matters i.e. training announcement, communicating & answering queries from sales team & agents, compiling registration nationwide, booking of training room in branches & hotel (if required), preparing attendance manually, preparing training material & courier to branch on-time
Define scope and manage business requirements for assigned projects from high level user journeys to detailed functional requirements for system development/enhancement or process improvement throughout the project lifecycle.
Advise on wording and coverage thereby facilitating application of best practice and appropriate management of any risks associated with writing country/regional covers under foreign global programs.
Responsible for Claims operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.
Develop and maintain profitable relationships with new and existing customers. Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
Support the execution of core functions within the department while gaining a comprehensive understanding of how the role contributes to the overall business and customer value chain
Contribute to the implementation of underwriting strategies (e.g. pricing) and solutions (e.g. product development, underwriting tools and processes) for a portfolio, line of business or product line.