Responsible for collaborating with cross-functional teams to manage multiple aspects of the car repair advisory business, including planning repairs within promised deadlines, sourcing products from multiple vendors, ensuring a streamlined cooperation with partner workshops, optimisation of product list, and customer relationship maintenance.
Manage planning, sourcing, repair and payments with our mechanics and staff to ensure seamless transaction experience for customers, while reporting any issues arising to ensure subsequent problem solving.
Responsible for optimising the customer experience and continuous improvements to interactions, as well as managing customers’ feedback.
To establish and maintain good relationship with new and existing customers, with timely follow up on inquiries.
Monitor market competition and constantly provide suggestions for improvement.
Perform other ad-hoc duties as assigned and required by the management.

Super Vision Car Care Sdn Bhd