• Coordinate office activities and operations to secure efficiency & compliance with company policies

• Supervise administrative staff and divide responsibilities to ensure performance

• Manage agendas/travel arrangements/appointments for the upper management

• Manage phone calls and correspondence (e-mail, letters, packages, etc.)

• Support budgeting and bookkeeping procedures

• Create and update records and databases with personnel, financial and other data

• Track stocks of office supplies and place orders when necessary

• Submit timely reports and prepare presentations/proposals as assigned

• Assist colleagues whenever necessary

• Manage the recruitment and selection of staff.

• Plan and conduct new employees orientation.

• Identify, manage training & development needs for employees.

• Develop and implement human resources policies and procedures.

• Administer HR policies and procedures.

• Administer compensation and benefits.

• Ensure compensation & benefits are in line with company policies and legislation.

• Handle employee complaints, grievances & disputes.

• Administer employee discipline processes.

• Screening resumes & performing interviews

• Finding the best candidates

• Conduct exit interviews.

Summary of role requirements:

New Heart Network Agency