Access World
50-200 Employees ·
<10
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Access World Careers and Job Vacancies
Expired Jobs
Undisclosed
- Act as the primary escalation point for incidents and service requests unresolved at L1, including thorough analysis, assessment and escalation to the relevant support team – ensuring prompt resolution within Service Level Agreements (SLAs).
- Diagnose, troubleshoot and resolve complex hardware, software and network issues for end-users across on-site and remote locations while maintain accurate and detailed records of incidents, resolutions and workarounds in the ITSM ticketing system – ServiceNow.
- Take ownership of assigned cases throughout incident/request ticket lifecycle, ensuring effective handling with regular user communication. ...
Posted
4 months ago
Undisclosed
- · Monitor closely the progress of job execution against Work Order Instruction (WOI) and ensure compliance.
- · Monitor workflows to identify potential risks or deviations from standard operating procedures.
- · Detect and prevent contamination with other materials or foreign substances. ...
Posted
6 months ago
Undisclosed
Singapore
- Formulate 6-12 month sales action plan in line with group’s direction
- 100% hunting for new freight forwarding sales
- Meet and achieve specified individual sales target KPI and budget ...
Posted
a year ago